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IT Support Analyst
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Software Application Support
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Service Desk Analyst
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IT Support Analyst
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Operations Development Support Analyst
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Graduate SQL Support Analyst
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Customer Service Agent
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Data Finance Anaylst
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Administrator Apprentice
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Senior IT Helpdesk Analyst - Sheffield, United Kingdom - QA Ltd
Description
We want to compete on quality not price.That's why it's vital we all keep our knowledge up to date, jump on the opportunity to learn something new and help our colleagues master new skills.
We design computer and technology systems, meaning we plan everything from the hardware to the wiring to the software and hosting in the cloud.
We also carry out the installation work, providing all the equipment and setting it up.We do this for schools and other large organisations at the building stage, or when major expansion or change is happening.
We work a lot with the Department for Education and with major building companies.We are also the managed services provider through our IT helpdesk and onsite engineers for hundreds of businesses, schools and other organisations around the UK.
We have customers throughout the country, and employees located to support them.The Junior Pre-Sales specialist role matters because you will be a supporting our dynamic IT organization, working at the intersection of client engagement and solution design.
Collaborate with senior architects, project managers, and other stakeholders to understand client requirements and objectives.Create technical documentation, including system architecture diagrams, specifications, and implementation plans.
Assist in the evaluation and selection of technologies, platforms, and tools to support solution development and deployment.
Stay abreast of emerging technologies, trends, and best practices in the field of solution architecture.
Previous experience in software development, systems engineering, or a similar technical role is preferred but not required.
Microsoft 365, Google Cloud) and associated services.
Level 3 qualification (apprenticeship/A-levels/BTEC, etc)
OR equivalent work experience (typically two years in a relevant role)
5 GCSEs, including English and Maths at Grade 4 (C) or above
~ Experience with using Excel and Microsoft products (or similar)
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme.
For more information please visit the UK ENIC website.Private health
~ Pension
~25 days holiday
~ Part of a larger and expanding IT Services Group offering future career opportunities
90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.
With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.