- Combine hands-on technical skills with planning, resourcing and stakeholder management.
- Manage and support the import of data from third party data suppliers.
- Manage and support the extraction and supply of data for marketing campaigns to agreed timelines
- Develop existing data management processes to identify improvements and implement them.
- Leverage the PUK Data Quality platform to enhance data quality across the organisation, and help define and ensure data standards are applied at all times
- Identify, understand and address data quality issues at source, and define and implement data quality monitoring and management processes
- Hands on experience in the data lifecycle for campaign and marketing selections.
- Experience in developing and managing CRM data flows
- Excellent communication and stakeholder engagement skills.
- Knowledge of data governance principles and best practices.
- Excellent analytical skills with a keen eye for detail and accuracy.
- Appetite to learn and develop new skills as we migrate to new platforms
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Data Operations Manager - London, United Kingdom - Parkinson's UK
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Description
At Parkinson's UK we are developing and expanding our data team. This is an exciting opportunity for an experienced Data Operations Manager to join an evolving team in a new role and be part of a critical area of the charity that supports and underpins the key work of Parkinson's UK.
We're looking for someone with proven experience with Raiser's Edge, strong SQL skills, and excellent communication skills, and an appetite for hands-on data-wrangling.
About the role
You'll be responsible for the ownership and effective management of our Raiser's Edge CRM platform. This role entails the management of campaign selections and data imports, along with a wider remit to contribute to our longer-term CRM strategy of migrating to Salesforce Non-Profit Cloud.
You'll manage and develop two team members, assume ownership of our new data quality platform, and help drive greater focus on data integrity.
What you'll do:
What you'll bring:
This is an exciting time for Parkinson's UK and we would love you to join us
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You'll be required to cover your own travel expenses to the office.