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    Business and Support Assistant - London, United Kingdom - Rail Delivery Group

    Rail Delivery Group
    Rail Delivery Group London, United Kingdom

    2 weeks ago

    Default job background
    Description

    Provide support for the RDG Industry Operations Directorate, working across the teams (Railway Operations, Fleet Engineering, People Strategy and, Railway Strategy & Policy) as required and adopting associated project activity.

    As part of the role there will be chances to learn about the operational railway through development and shadowing opportunities with train operator and Network Rail partners.

    Undertake project, problem solving or analysis for the Industry Operations directorate supporting, for example, Railway Operations, Fleet Engineering, People Strategy and Railway Strategy & Policy related activity.

    Have the opportunity to partake in learning opportunities and placements within train operators and Network Rail to develop rail industry knowledge and competency.

    The Industry Operations Senior Leadership Team

    • Passenger and Freight Operators
    • Network Rail
    • Office of Rail & Road (ORR)
    • Rail Accident Investigation Branch (RAIB)
    • We're looking for someone with a genuine interest in the rail industry and how the railway functions. They may have pre-existing knowledge and understanding of rail industry structure, but this is not essential. Whilst holding a degree-level qualification (or equivalent) or have comparable work experience is also desirable.

    The Business Support Assistant will be an engaging verbal and written communicator who will be able to write clearly, translate and assimilate complex issues into easy-to-understand narratives, and have the ability to work to sometimes challenging deadlines.

    A full proficiency in the use of Microsoft products (e.g. Word, PowerPoint, Outlook and Excel) is essential.

    The successful candidate will be organised: being able to effectively manage changing priorities and concurrent projects / tasks as necessary.

    The postholder will be a good relationship builder possessing the ability to engage with stakeholders in a way that builds trust and respect at all levels of an organisation (including internal and external senior managers, both in-person and remotely).

    Once established, the postholder may be given the opportunity to take on placements with external organisations (including operators and Network Rail) and, as such, the ability to travel would be essential to fulfilling these.

    This position involves no direct line management responsibilities although once established the role will act as a point of contact for the wider Industry Operations directorate and provide information and support to other staff members.


    ~30 days annual leave
    ~75% reduction on UK rail travel (for work and leisure) - more below
    ~ Reduced international rail travel
    ~ Interest free season ticket loan
    ~ Contributory defined benefit pension scheme
    ~ Subsidised private medical care
    ~ Healthcare cash plan scheme
    ~ Employee Assistance Programme scheme
    ~ Flexible working
    ~30 weeks full pay for maternity, adoption and shared parental leave (subject to eligibility)
    ~ Personal Development Days
    ~ These figures will be pro rata for part-time employees

    #
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