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    Senior Claims Adjuster - London, United Kingdom - Canopius

    Canopius
    Canopius London, United Kingdom

    1 week ago

    Default job background
    Full time - Permanent
    Description

    The Role

    Canopius is a leading insurer in the Management & Professional Lines (MPL) field. Our underwriters have extensive experience and write a wide range of risks. Professional Indemnity - broad range of industry groups, SME to large global corporate risks, open market and delegated business; and FINPRO – D&O, Public Offering and Securities, Civil Liability, EPL, Crime and Fidelity etc. This breadth of underwriting provides an opportunity for the successful candidate to work closely with a variety of internal and external stakeholders on claims across different classes and different jurisdictions.

    Canopius is seeking an experienced claims professional with knowledge of handling complex claims in the London insurance market. The individual will proactively adjust complex claims from their initial notification through settlement. They will need to act as a subject matter expert for the portfolio and collaborate with the underwriting team.

    The MPL claims team sits within the Casualty Claims Division (alongside General Liability) as part of the UK Claims function.

    Responsibilities will include:

  • Develop a thorough understanding of the claims within the Management & Professional Lines portfolio.
  • Proactively adjust claims within your claims authority and in accordance with the Canopius Claims Vision and claims manual; ensuring and delivering the very highest service to all our customers by effectively driving claims through to resolution.
  • Ensure that sufficient financial provisions, in accordance with the Canopius reserving philosophy, are held for all claims within your portfolio.
  • Nurture and maintain collaborative working relationships with internal and external stakeholders; in particular with the underwriters and actuaries.
  • Ensure delegated claims are managed in accordance with Canopius' claims values; ensuring effective oversight of TPAs/Service Providers via regular reporting on key performance indicators, peer reviews, file reviews and generally sharing of best practice.
  • Instruct and proactively work with panel lawyers, adjusters, and experts to ensure the best outcomes whilst controlling costs and reducing claims leakage.
  • Act as a subject matter expert for your portfolio and provide technical advice and support to more junior members of the team.

    • Skills and experience:

  • An experienced claims handler and acknowledged technical expert with extensive working knowledge of handling complex claims in the Commercial D&O and Professional Indemnity, Financial Institutions classes in the London market (or equivalent setting).
  • Claims technical expertise to include policy coverage and liability assessment, claims negotiation skills and claims strategy. Understanding and applying legal, regulatory and territorial issues relating to the policy wordings.
  • Ability to prioritise and proactively meet deadlines.
  • Candidates will have key personal skills including:
  • A positive, enthusiastic and confident disposition.
  • A passion for learning and a keen interest in current events.
  • A strategic thinker with strong communication skills; able to articulate their point of view in a clear and considered manner.
  • A collaborative and thoughtful approach to stakeholder management.
  • A professional approach to interact appropriately with management.
  • Ability t work both independently and as a team player.
  • Ability t manage complex issues and problems and escalates appropriately.
  • Willingness t take responsibility and accountability.
  • Acting with honesty, integrity and fairness at all times.
  • Ability to prioritise and proactively meet deadlines.
  • Customer focused and keen to provide the highest quality of service delivery.

    • Our benefits

    We offer all employees a comprehensive benefits package that focuses on their whole wellbeing. This includes hybrid working, a competitive base salary, non-contributory pension, discretionary bonus, insurances including health (family) and dental cover, and many other benefits to enhance financial, physical, social and psychological health.

    About Canopius

    Canopius is a global specialty lines (re)insurer. We are one of the leading insurers in the Lloyd's of London insurance market with offices in the UK, US, Singapore, Australia and Bermuda.

    At Canopius we foster a distinctive, positive culture which enables us to bring our whole selves to work to flourish as people, and build a business which delivers profitable, sustainable results.

    Based in incredible new offices in the heart of the City of London, Canopius operates a flexible, hybrid working model and is committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued and respected.

    We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment. All employment decisions are made regardless of age, sex, gender identity, ethnicity, disability, sexual orientation, socio-economic background, religion or beliefs, marital or caring status, or any other status protected by the laws or regulations in the locations where we operate. We encourage and welcome applicants from all diverse backgrounds.

    We make reasonable adjustments throughout the recruitment process and during employment. Please let us know if you require any information in an alternate format or any other reasonable adjustments.

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