Jobs
>
London

    Senior CRM Executive - London, United Kingdom - Smarkets

    Smarkets
    Smarkets London, United Kingdom

    1 week ago

    Default job background
    Description

    Who are we?

    Smarkets is a betting exchange for sports and political trading that has handled over £29 billion in volume since 2010. Our company mission is to fix the betting industry with the best products and best prices. We are upending the sports betting industry by growing a transparent platform that offers the best value for bettors, with the fairest odds, best technology and a superior customer experience.

    Smarkets is a Series B tech company that brings a professional, product-led approach to our mission. We embrace collaboration, trust, innovation and scientific rigour, while we celebrate ambitious goals and passionate energy. Our culture rewards people on merit and excellence and we strive to provide a working environment where recognition, challenges, support, collaboration, interesting benefits and shared meals provided by our chefs mix together to let you unlock your potential, grow with us and become your best self.

    Join our team and play a pivotal role in shaping the future of our betting trading technology landscape.

    The Role

    You will be responsible for developing our customer retention strategy through the delivery of targeted communications to users of both Smarkets and our Sportsbook product, SBK. The ideal candidate will have specialist knowledge and experience in customer comms planning & execution.

    The Team

    The Marketing team looks after all aspects of customer acquisition and retention strategy across both the Smarkets and SBK products. This includes all through the line activity from Affiliates to Promotions and Content. The team works closely with the Product function to ensure users receive the best possible experience.

    Responsibilities:

  • Develop, manage and execute a multi-channel CRM strategy that engages our customers with personalised, targeted and relevant campaigns across all lifecycle stages.
  • Work closely with the Data & Analytics team to ensure effective and timely end-to-end operational delivery of CRM programs for all campaigns across multiple channels (email, SMS, push and web notifications).
  • Proactively monitor customer KPIs and CRM campaign impact; identifying opportunities to optimise, automate and scale.

    • Role Requirements:

  • 1+ years proven experience working within CRM and Email Marketing
  • Proven track record in working with databases and user segmentation
  • Excellent written and verbal communication skills
  • Strong time management with the ability to manage projects and prioritise
  • A team player who shares our values
  • A passion for sports

    • Values

  • Push to win
  • Make others better
  • Give a shit
  • Be a pro
  • Bring the energy

    • Our values are at the heart of everything that we do. We believe these are the fundamentals to ensure we are delivering what's expected of us in the best way possible for ourselves and for those around us.

    Benefits

    We offer a competitive salary package and benefits, along with a dynamic and collaborative work environment. Your work with us will make an impact and your voice will be heard.

    We are a diverse team with a strong work ethic and plenty of hunger to win. We have designed our benefits offering around Health, Wealth, Lifestyle and Development.

    These include:

  • Stock options which vests over 4 years
  • Pension scheme - An impressive pension scheme via Aviva. We will match 6% if you choose the same
  • Health insurance
  • Fresh fruit and snacks provided in the office everyday (tea, coffee, soft drinks also included)
  • We're a member of a cycle to work scheme
  • We want to continue to invest in all our employees and do so by providing a £1000 yearly education budget that can be used on courses, conferences, books or training
  • 25 days paid holiday + bank holidays to enjoy - you have the choice to carry over 5 days to the next year
  • Flexible working - we want to provide a hybrid model approach to working and provide you with 2 days a week working from home.
  • 20 days a year of globally working - we provide the ability to work from anywhere in the world for up to 20 days a year.
  • We will provide you lunch everyday in the office - you don't need to worry about feeding your belly as we have it sorted with top quality food served by our in-house Chef Alex
  • air-recruitment

    CRM Executive

    2 weeks ago

    air-recruitment London, United Kingdom

    **CRM Executive - London/Hybrid Working - Up to £30k** · If you are a CRM Executive on the hunt for an exciting new agency-side role, this is the one for you. Joining an extremely talented team, this role is perfect for someone looking to build on a career in CRM Marketing. · Thi ...

  • Ambassador Theatre Group

    CRM Executive

    3 weeks ago

    Ambassador Theatre Group London, United Kingdom

    **CRM Executive** · We are excited to be recruiting a **CRM Executive** - This role is based in Central London with a hybrid working option. You'll report to the Senior CRM Executive and will also work closely with the CRM and wider marketing team. · To be successful in this role ...

  • Ambition

    CRM Executive

    2 weeks ago

    Ambition London, United Kingdom

    **CRM Executive** · We are excited to be working exclusively with an award-winning, international law firm on their search for a CRM Executive to join their London office. This role will take the lead on the rollout and implementation of InterAction for the firm and will work rea ...

  • Blu Digital

    CRM Executive

    3 weeks ago

    Blu Digital London, United Kingdom

    CRM Executive - Retail · London · My client is a large retail business that's been established for over 300 years, they are looking for a CRM Executive to join their friendly well-established team. They are offering a hybrid model of working 2 days a week in their London central ...

  • Bark

    CRM Executive

    3 weeks ago

    Bark London, United Kingdom

    **About the Role** · We have an opportunity for a CRM Executive to join our growing marketing team to deliver a transformative CRM strategy for Bark. Reporting directly into the CRM Manager, the CRM Exec will have experience in owning campaigns, lifecycle automation, segmentation ...

  • Match Digital

    CRM Executive

    2 weeks ago

    Match Digital London, United Kingdom

    **CRM Executive** · **£25,000 - £30,000 + bonus + benefits** · **London** · **Flexible working (2-3 days in the office per week)** · **Our client** · We're helping to grow a digital agency with a focus on digital transformation in the dental industry. Partnered with one of the wo ...

  • LHH Recruitment Solutions

    CRM Executive

    2 weeks ago

    LHH Recruitment Solutions London, United Kingdom

    **CRM Executive** · **Luxury Beauty and Cosmetics** · **London hybrid working** · **£35k-£38k + excellent benefits** · Are you a CRM Assistant or Executive who would like to work for one of the worlds leading and most recognised luxury skincare and beauty brands? · LHH are partne ...

  • UNiDAYS

    CRM Executive

    1 week ago

    UNiDAYS London, United Kingdom

    **The role in a nutshell**: · **Overview** · We're looking for an outstanding CRM Executive to take our Learning & Wellbeing category to the next level and beyond You will plan, manage and execute projects that support the delivery of partner and marketing campaigns, globally. Yo ...

  • Harnham - Data & Analytics Recruitment

    CRM Executive

    3 weeks ago

    Harnham - Data & Analytics Recruitment London, United Kingdom

    **CRM EXECUTIVE** · **UP TO £55,000** · **LONDON - CHISWICK (3 DAYS A WEEK)** · **THE COMPANY** · I am working with a giant in the FMCG Tobacco space as they are urgently looking for a CRM Executive to join their growing loyalty vertical. · **THE ROLE** · **As the CRM Executive y ...

  • US Lawsupport

    CRM Executive

    2 weeks ago

    US Lawsupport London, United Kingdom

    This elite US law firm has asked us to find them a CRM Executive to join their marketing team on an initial 12m FTC to cover a maternity leave. · The role will see you supporting a dynamic BD and Marketing team by maintaining and developing the CRM system in the firm. You will pr ...

  • Blue Legal

    CRM Executive

    3 weeks ago

    Blue Legal London, United Kingdom

    A leading global law firm is seeking a CRM Executive to join their London office. The role involves managing CRM systems, developing e-marketing campaigns, and assisting with digital marketing initiatives. You will also contribute to tracking and reporting activities aimed at enh ...

  • Harnham - Data & Analytics Recruitment

    CRM Executive

    3 weeks ago

    Harnham - Data & Analytics Recruitment London, United Kingdom

    **CRM EXECUTIVE** · **UP TO £55,000** · **LONDON - CHISWICK (3 DAYS A WEEK)** · **THE COMPANY** · I am working with a giant in the FMCG Tobacco space as they are urgently looking for a CRM Executive to join on a FTC for 6 months. · **THE ROLE** · **As the CRM Executive your focus ...

  • JBC

    CRM Executive

    2 weeks ago

    JBC London, United Kingdom

    **We are recruiting for a strategic and commercially driven CRM Executive to join a luxury skincare brand due to company growth** · You will be a creative and inquisitive individual with experience in Retention and Acquisition, improving engagement across all CRM activity. You ar ...

  • THE PEOPLE OF LTD

    CRM Executive

    3 weeks ago

    THE PEOPLE OF LTD London, United Kingdom

    The People Of: Marketing are thrilled to be partnering with a global business within the food and drink industry, based in London. Our client is looking for a CRM Executive to work directly with the CRM Manager and support their end-to-end campaign strategy. · This is a hybrid ro ...

  • Page Personnel

    CRM Executive

    1 week ago

    Page Personnel London, United Kingdom

    CRM Executive (Hybrid) in the Luxury Travel Events industry in London · - Build your CRM credentials in a fun, growing and social team · **About Our Client**: · This B2B luxury events company are fast-moving, fast-thinking and vibrant having grown from an ambitious start-up to a ...

  • Bodhi Resourcing

    CRM Executive

    2 weeks ago

    Bodhi Resourcing London, United Kingdom

    Role: Full Time · Working Hours: 35 · Location: Remote work optional · Model: Remote from anywhere in the UK. · **Salary**: Up to £35k with 5%bonus · Working for a leading Financial Services brand who provide Insurance products across home, automotive and travel sectors within a ...

  • Harnham

    CRM Executive

    2 weeks ago

    Harnham London, United Kingdom

    INFO · - SALARY: · - £ £30000 · LOCATION · London · - JOB TYPE · - Permanent · **CRM EXECUTIVE** · **UP TO £30,000** · **HYBRID - SOUTH EAST LONDON** · *** · **THE COMPANY** · This beverage ecommerce business is growing out its CRM team as it looks to grow customer value across s ...

  • Cherry Pick People

    CRM Executive

    2 weeks ago

    Cherry Pick People London, United Kingdom

    Senior CRM Executive · ? West London (Hybrid Working) · ?? TBC · ? Mid-Senior Level · Would you like to work for a famous Estate Agency within a thriving Customer Marketing department? Are you currently an experienced CRM looking for your next step-up? Well we've got a newly crea ...

  • Harnham - Data & Analytics Recruitment

    CRM Executive

    3 weeks ago

    Harnham - Data & Analytics Recruitment London, United Kingdom

    CRM EXECUTIVE · 3 MONTHS · INSIDE IR35 · ADOBE CAMPAIGN · SKILLS · - Use of Adobe Campaign would be great, but not essential · - Experience with any ESP · LOGISTICS ...

  • Anthem Consulting

    CRM Executive

    1 week ago

    Anthem Consulting London, United Kingdom

    **CRM Executive / Senior CRM Executive role at a well-known international law firm. London based, hybrid working, competitive salary.** · This CRM role will support the CRM manager in maintaining and configuring the CRM system, including improving the quality and accessibility of ...