Jobs
>
London

    Head of Fraud Risk Strategy and Operations - London, United Kingdom - WebBeds

    WebBeds
    WebBeds London, United Kingdom

    3 days ago

    Default job background
    Description

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

    * This role can also be based in Dubai, UAE or Singapore.

    Who are WebBeds?

    WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

    Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

    WebBeds is a subsidiary of Webjet Limited (ASX: WEB) - an ASX 200 listed company operating a global digital travel business.

    What makes us stand out?

    • We are a wholesale global travel organization
    • We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries
    • We partner with over 430,000 properties in more than 15,000 destinations
    • We work with more than 44,000 travel companies in 139 source markets
    • We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

    How you will make an impact

    The Head of Fraud Risk Strategy and Operations will develop and implement an effective fraud risk management framework, collaborating closely with all key stakeholders to ensure consistency and alignment in the WebBeds-wide approach to mitigate fraud risks.

    We are seeking a highly skilled and dynamic individual to fill the role of Head of Fraud Risk Strategy and Operations. The successful candidate will demonstrate strong leadership capabilities, a comprehensive understanding of fraud risk management, and the ability to drive change across various functions within the organization. This position requires strategic thinking, effective communication, and a proactive approach to identifying and mitigating fraud risks within the online travel industry.

    Key responsibilities

    Strategic Fraud Risk Management

    • Assess fraud risk landscape within the online travel industry and customer/payment card processing.
    • Continuously assess company fraud risk management tools against best practices in the market.
    • Define and update key parameters for fraud prevention and detection processes.
    • Establish feedback loops and generate reports to support fraud prevention and detection.
    • Continually balance risk & quality measures and processes against commercial outcomes and customer service for WebBeds.

    Process Development and Training

    • Develop best in class departmental fraud processes and procedures.
    • Develop tailored training programs for department members.
    • Collaborate with key stakeholders to increase fraud awareness and foster a company-wide fraud prevention culture.

    Operational Fraud Risk Management

    • Maintain fraud risk management tools and systems.
    • Lead special investigation teams reviewing and investigating anomalies and alerts on a 24/7 basis.
    • Manage and mentor teams and foster a continuous improvement culture.
    • Communicate with relevant third parties, including customers and suppliers, as needed.

    Cross-Functional Coordination

    • Liaise with key departments (e.g., IT, Finance, Operations, Sales, Contracting, Risk Management, Internal Audit) to drive improvements in fraud prevention and detection.
    • Define project lists and priorities, monitoring progress towards implementation.

    Fraud Response, Reporting and Analysis

    • Ensure timely and coordinated responses to identified fraud cases.
    • Maintain a comprehensive tracker of all fraud cases.
    • Conduct root cause analysis and assess financial impacts of fraud incidents.
    • This role will be responsible for the WebBeds Fraud Risk Management budget.

    The skills we would love to see in your suitcase

    • Bachelor's degree in technology, finance, or an equivalent field.
    • In depth knowledge of risk management frameworks and assurance.
    • Broad understanding of business and fraud risk, particularly within the online travel industry.
    • Experience in developing and implementing fraud prevention strategies.
    • International experience, dealing with fraud prevention & risk strategies across multiple locations.
    • Proven track record of successfully implementing fraud prevention initiatives.
    • Experience in project management and cross-functional collaboration.
    • Strong ability to assess needs among stakeholders and drive changes across different functions.
    • Willingness to leverage data and technology to enhance fraud prevention efforts.
    • Excellent team coordination and leadership skills.
    • Effective communication and negotiation skills.
    • Analytical mindset with the ability to interpret complex data and draw actionable insights.
    • Willingness to travel to support various regional locations.
    • Fluent English communication skills, both written and oral.

    Why choose us as your next destination?

    We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

    Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

    • International highly skilled group of experts from all around the globe
    • Dynamic environment with the chance to grow, influence & impact change
    • Disruptive, fast-growing market leader within travel & endless possibilities
    • Culture built on collaboration empowerment and innovation

    Find out more about the WebBeds business at - #LI-Hybrid

    #J-18808-Ljbffr
  • Eight Advisory

    Strategy and Operations

    3 weeks ago

    Eight Advisory London, United Kingdom

    **MISSIONS** · You will work as a fully integrated team member within our Strategy & Operations department as an active actor for the execution of Strategic, Commercial and Operational Due Diligence (sell side or buy side) as well as Strategy projects for international investment ...

  • ARIA

    Strategy and Operations Lead

    4 weeks ago

    ARIA London, United Kingdom

    **Strategy and Operations Lead** · **_ · **Salary**:_**_ c.£90,000_ · **_Bonus:_**_ Discretionary_ · **_Location: _**_Kings Cross, London (Tuesdays-Thursdays - in our office, Monday and Friday - your choice_) · **_Employment Type: _**_We plan for this role to be full-time, but we ...

  • Huntress

    Strategy & Operations Lead

    3 weeks ago

    Huntress London, United Kingdom

    Strategy & Operations Lead (AMET) -London/Remote · - 12 Months · - £45-£50 ph PAYE · **Responsibilities**: · - Responsible for overseeing and driving budget management and corporate reporting for the AMET Policy team to support the leadership team. · - Gathering and understanding ...

  • Impact Fundry

    Strategy and Operations Intern

    3 weeks ago

    Impact Fundry London, United Kingdom

    Impact Fundry is a leading early-stage venture capital firm. We're growing fast and gradually emerging as one of Europe's top venture capital houses. We are currently hiring a Strategy and Operations Intern to join our team. This is a unique opportunity to join a growing team wit ...

  • Strategy and Operations

    Fundraising Administrator

    2 weeks ago

    Strategy and Operations London, United Kingdom

    **Contract**: Fixed Term Contract (18 Months), Full Time · **Location**: London · **Salary**:£23,437 per annum · **Closing Date**: 7th August 2023 · Centrepoint, the UK's leading youth homelessness charity, is looking for a Fundraising Administrator to join our Fundraising based ...

  • Google

    Strategy and Operations Lead

    2 weeks ago

    Google London, United Kingdom

    **Minimum qualifications**: · - Bachelor's degree or equivalent practical experience. · - 10 years of experience at a management consulting firm, investment bank, or project management in a technology firm. · - Experience in leading operational and cross-functional initiatives wi ...

  • Integrity Coaching

    Head of Operations and Strategy

    3 weeks ago

    Integrity Coaching London, United Kingdom

    OVERVIEW · This is an exciting opportunity to become an integral part and the beating heart of our small but lively team in a newly created Head of Operations and Strategy role. · We are looking for a values-led, socially-minded, empathetic leader with a proven track record to le ...

  • Tintra Foundation

    Operations and Strategy Assistant

    3 weeks ago

    Tintra Foundation London, United Kingdom

    Tintra Foundation - Operations and Strategy Assistant · The Tintra Foundation is passionate about protecting the ancient knowledge of indigenous · peoples who, through their spiritual wisdom, have a profound respect for all life on Earth. The · first Foundation of its kind, they ...

  • Wintermute Trading

    Strategy & Operations Associate

    2 weeks ago

    Wintermute Trading London, United Kingdom

    **About Wintermute** · Wintermute is one of the largest crypto-native algorithmic trading companies in digital assets. We provide liquidity algorithmically across most cryptocurrency exchanges and trading platforms, a broad range of OTC trading solutions as well as support high-p ...

  • Vertice

    Strategy and Operations Associate

    1 week ago

    Vertice London, United Kingdom

    Vertice is a rapidly expanding technology company on a mission to help businesses manage their growing spend on SaaS. Businesses are turning to Vertice to gain visibility and savings on their SaaS stack, taking advantage of pricing insights, trend data, smart dashboards and exper ...

  • Google

    Strategy and Operations Associate, Cloud

    3 weeks ago

    Google London, United Kingdom

    **Minimum qualifications**: · - Bachelor's degree in Economics, Statistics, Finance, Business, Quantitative Analysis, or equivalent practical experience · - Experience in a management consulting, corporate strategy, or business operations/planning function · - Experience working ...

  • M&G plc

    Strategy, Planning and Operations Executive

    3 weeks ago

    M&G plc London, United Kingdom

    At M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to m ...

  • Financial Conduct Authority

    Associate in Resolution Strategy, Operations

    3 weeks ago

    Financial Conduct Authority London, United Kingdom

    The Role · Are you interested in joining a team at the heart of Client Assets (CASS) ? We are looking to recruit an enthusiastic individual with a keen interest in data and risk to help support our processes, undertake data analysis, produce management information and maintain ou ...

  • Google

    Strategy and Operations Associate, Gtech

    2 weeks ago

    Google London, United Kingdom

    **Minimum qualifications**: · - Bachelor's degree or equivalent practical experience. · - Experience in executive level stakeholder management. · - Experience in management consulting or investment banking. · **Preferred qualifications**: · - MBA or graduate degree. · - Experienc ...

  • Freshminds Talent

    Strategy & Operations Associate, Tech

    1 week ago

    Freshminds Talent London, United Kingdom

    Location: · London Wall · - Sector: · Digital & Technology Consulting · - Job type: · Project · - Salary: · £250 - £400 per day · - Job ref: · 12845 · - Published: · 12 minutes ago · - Expiry date: · A safety tech solutions start-up is seeking a Strategy and Operations Associate ...

  • Cameron Kennedy

    Operational Process Strategy Consultant

    2 weeks ago

    Cameron Kennedy London, United Kingdom

    CONTRACT TYPE: · - Temporary- LOCATION: · - City of London- INDUSTRY: · - Accountancy & Audit- Accountancy and Finance- Operations- Financial Services- SALARY: · - £500 - £800 per day + expenses (hotel, travel, subsistence)- START DATE: · - ASAP- DURATION: · - 2 -3 Months- REF: · ...

  • London Tri-Borough Councils

    Head of Strategy and Operations Rbkc607013

    2 weeks ago

    London Tri-Borough Councils London, United Kingdom

    **Job Summary**: · **Salary range**: £62,502 - £71,445 per annum · **Work location**: London · **Hours per week**: 36 · **Contract type**: Permanent · **Closing date**: 5th March 2023 · **Interview date**: Week commencing 13th March 2023 · **About Us**: · **Lead the development o ...

  • Element Materials Technology

    Strategy and Operations Manager

    4 days ago

    Element Materials Technology London, United Kingdom

    This role will help shape the strategy, operations and culture of a high profile AI powered start-up within a multi-billion dollar, private equity backed business. Reporting to the Director of Digital Products, the Strategy and Operations Manager is a highly influential and visib ...

  • Deliveroo

    Operations Strategy Associate

    2 weeks ago

    Deliveroo London, United Kingdom Full time

    Why Deliveroo? · We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We are providing people with limitless access to different cuisines and restaurants, turning cooking from a chore t ...

  • Fuse Energy

    Strategy & Operations Manager

    5 days ago

    Fuse Energy London, United Kingdom Full time

    We are looking for an incredibly driven and ambitious individual to supercharge and expand our core operations at Fuse. · The ideal candidate will be an exceptional independent operator willing to work at high intensity as part of our core team (ex-Revolut, Tesla, Citadel, & Jump ...