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    Receptionist/Office Assistant - Glasgow, United Kingdom - Intelligent Office

    Intelligent Office
    Intelligent Office Glasgow, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Receptionist/Office Assistant

    Salary: £22,446.27

    Location: Glasgow

    Contract: 6 month FTC

    Work model: On site

    Shifts: 37.5 hours per week, Monday to Friday 8.30am – 5.00pm

    We are seeking an exceptional Receptionist/Office Assistant to join our team within one of the top 4 law firms

    Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

    Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.

    Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide.

    Purpose of role

    The Receptionist is the first point of contact for visitors calling or visiting our client's office. Duties include welcoming clients and visitors to the office, handling switchboard calls, organising and preparing hospitality and offering administrative support to the firm.

    The Receptionist will be responsible for requests which come into the Office Services team.

    Key responsibilities

    Reception:

  • Provide a high quality of customer service, exceeding their expectations and delivering an appropriate outcome to all queries
  • Welcome visitors with a high standard of customer service, signing in guests and issuing access cards with prior authorisation
  • Delivering a high quality standard of corporate service including arranging client meetings and events
  • Managing onsite car parking for clients and visitors
  • Working extremely closely with the hospitality team to ensure a smooth running of daily requests, showing flexibility and willingness to support colleagues and take on additional duties if required.
  • Liaising with the Office Services team for training materials and printing needs for seminars to ensure a prompt start for training events.
  • Dealing with administration tasks
  • Dealing with telephone and email enquiries in a timely manner

    • Office Assistance:

  • Ensuring that the post deadlines are kept to.
  • Reprographics, manual and via DocBuster
  • General maintenance of general office equipment
  • Assisting with moving and transportation of boxes around the office

    • The Experience:

  • A committed attitude and dedication to creating a memorable guest experience
  • Fluent written and spoken English
  • Experience using email and Microsoft packages
  • An energetic approach that shines through in your work
  • A team focused attitude
  • A natural passion and desire to make every visitor smile
  • Excellent personal presentation
  • Adopts the company values – Teamwork, Integrity, Passion and Success
  • Has the ability to empathise and understand the customer's needs
  • Has exceptional communication skills

    • Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for

    REWARDS & BENEFITS

    We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

  • 25 days holiday plus bank holidays
  • Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV's, laptops and computers or household appliances.
  • Life Assurance
  • Private Medical Insurance
  • Dental Insurance
  • Health Assessments
  • Cycle-to-work scheme
  • Gym memberships
  • Referral Scheme

    • You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects

    EQUALITY & DIVERSITY

    The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

    If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at .

    Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks, please consider your application unsuccessful.

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