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    Housing Mystery Shoppers- Volunteer - United Kingdom - Croydon Council

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    Description
    Housing Mystery Shoppers – Volunteers needed
    At Croydon Council, we constantly strive to improve the services we deliver to our tenants and leaseholders.

    Mystery shoppers are a group of residents, just like you, who carry out checks on some of our housing services.

    The feedback from these checks will then help us to improve those services.

    Mystery shopping is really quite easy but you will get plenty of help and support from the resident involvement team.

    Participate in briefing/training sessions prior to each shopping exercise
    Contact or visit the council offices to test various housing services
    Complete monitoring forms and return these to the council within the required timescales.
    Do you want to be part of a group of residents who help ensure that housing services are effective and meeting the needs of all tenants and leaseholders?

    Are you looking to gain valuable 'work experience'?

    Training will be provided to assist you in your role.


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