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    Service Coordinator - United Kingdom - Rapiscan Systems GmbH

    Rapiscan Systems GmbH
    Rapiscan Systems GmbH United Kingdom

    1 week ago

    Default job background
    Description

    Overview

    Company Overview:

    Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer's unique security application requirements.

    Job Overview:

    You will be located at Redhill office in Surrey and will report to the Service Coordination Team Lead.

    The role will have two main functions

    • Maintain all EMEA Service inventory postings on a daily basis in our ERP to ensure 100% stock accuracy and postings are done within the month they are used, including reconciliation
    • Manage all warranty service item records within the ERP, alongside the service team.
    Responsibilities
    • Track all service orders that include spare parts on a daily basis for EMEA, ensuring they have the correct information: items, location codes and serial numbers (where relevant) on the order
    • Ensure all inventory transactions are added to their respective SVO by the field service team, chase down any discrepancies to a close
    • Work with Service Supply Chain (EMEA) for consumption data and open backlog
    • Provide a weekly report on transaction MTD in line with FY budget/forecasting
    • Generate reports for transactional data (consumptions on daily/weekly basis) & what is to be posted (Backlog) for inventory cost forecasting
    • Manage all transactions through the system to correctly capture all inventory for all EMEA Service locations
    • Support the service supply chain team with inventory transactions in the ERP
    • Ensure all EMEA locations that require a physical stock count are completed and posted in the system correctly
    • Planning annual stock counts with Service Coordination team to meet OSI Audit requirements
    • Work with Global service supply chain team as regional lead for stock count compliance and accuracy
    • Maintain an accurate record of service items in the ERP that are subject to active warranty and update information accordingly in the database
    • Manage all supporting documentation in the system (and maintain confidentiality) .
    Qualifications

    Technical skills/knowledge

    • Excellent administration skills
    • Excel, Word, data entry
    • Attention to detail.
    • Problem-solving.

    OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

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