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    Remote French Customer Service Representative - United Kingdom - Morningstar Credit Ratings, LLC

    Morningstar Credit Ratings, LLC
    Morningstar Credit Ratings, LLC United Kingdom

    3 weeks ago

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    Description
    Customer Support Representative - Swedish Speaker page is loaded Customer Support Representative - Swedish Speaker
    Apply locations Madrid time type Full time posted on Posted 30+ Days Ago job requisition id REQ About the role:
    Morningstar is a leading provider of independent investment research in North America, Europe, Australia, Asia, and Africa.

    We offer an extensive line of products and services for individual investors, financial advisors, asset managers, retirement plan providers and sponsors, and institutional investors in the private capital markets.

    In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.

    Morningstar Client Service Group is the ambassador of our talents and investments aiming to provide our customers with unique experiences while helping them reach their business success goals.

    The vision of the department is to deliver a seamless, joined up experience and provide our clients with help, expertise and guidance on a range queries using the interactions to build strong relationships to develop trust in our business.

    We provide an important role in growing and evolving the business through active promotion of our products and services within these interactions.

    The way we operate is also key to creating a high level of engagement and job satisfaction from our employees helping to retain great talent within the organization.

    We are looking for Swedish speaker to join our EMEA Client Support Team.

    This will be a key role in our mission to provide exceptional client experience by helping Nordic advisors and institutional clients use our products to meet their goals.

    This position is based in our Madrid office.

    In recruiting for our team, we welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.

    Provide best-in-class service to all incoming client queries related to Morningstar products and services.


    • At least 2 years of proven experience in client support/service
    • Good understanding of financial markets and investment products (especially stocks, mutual funds, commodities, currency) with inclination to learning
    • Understanding of networking, internet, communication concepts and complex software systems
    • Fast learner, self-starter, flexible and proven ability to work in a demanding environment with strong multi-tasking skills
    • Excellent written and verbal communication in Swedish, ideally native speaker (French, Dutch, Danish, Italian is a plus)

    301_MstarEurLtd Morningstar Europe Ltd (UK) Legal Entity Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week.

    We've found that we're at our best when we're purposely together on a regular basis, at least three days each week.

    Customer Support Representative Intern
    locations Madrid time type Full time posted on Posted 27 Days Ago Client Support Representative (French speaking)

    locations Madrid time type Full time posted on Posted 15 Days Ago When you find a position you're interested in, click the 'Apply' button.

    Read the job requirements carefully and make sure to attach writing or design samples as required.

    Applicants must submit their resume and other information through our corporate website to be considered for a job at Morningstar.

    No phone calls, please.
    Applicants With Disabilities Who Need Accommodation
    Morningstar is committed to working with and providing reasonable accommodation to individuals with disabilities.

    If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call or email .We only accept calls from applicants who need accommodation related to a disability.

    We make all employment decisions—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters—without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct.

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