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    Contract Manager - united kingdom, United Kingdom - The Career Agent

    The Career Agent
    The Career Agent united kingdom, United Kingdom

    2 weeks ago

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    Description

    Company Selling Points

    • Work on the risk side of the most complex and interesting projects that the company have
    • Your manager is experienced, balanced, well thought of at the company and open to ideas
    • Bring your expertise to make a big impact on the Service contract product offering
    • There are progression opportunities for strong performers
    • Opportunities to travel across the globe as part of this role, depending on project demand
    • This role suits someone from a procurement, independent service provider or wind turbine business with experience managing risk on large projects

    Company Overview

    Leading manufacturer and service provider of onshore wind turbines with contracts in multiple markets including Germany, Turkey, Brazil, Vietnam, Japan and South Korea.

    Team Overview

    Strategic Project Global team, who manage the Risk side of projects, from pre-sales to delivery.

    Job Description

    Own all actions and follow-up tasks for contracted service offerings globally.

    Service Contract Management

    • Be the service contract subject matter expert helping to develop the company's competitive customer value proposition
    • Lead allocated projects from pre-sales to handover to Project Managers
    • Understand each customer and the individual requirements of the project
    • Suggest creative and custom project-specific solutions for complex customer situations
    • Minimise risk and maximise margins and customer satisfaction
    • Closely collaborate with other Sales and service contract experts in the team
    • Support contract negotiations, own timelines, deadlines and signatures
    • Act as the main contact between HQ and sales regions for strategic projects
    • Support prioritisation of projects that are selected for follow-up
    • Work with Sales Managers to ensure customers are kept fully updated
    • Free up current and potential bottlenecks by speaking with department leads

    Continuous Improvement

    • Input into the Strategic Project Review (SPR) process within the overall Sales process
    • Consider filter criteria and what is considered 'strategic', suggesting improvements
    • Provide recommendations to update contract standards
    • Recommend training for Regional Sales Managers
    • Provide feedback on LOA process
    • Suggest changes in IT systems where necessary
    • Create/contribute to guidelines, processes and training material

    Essential Skills and Experience:

    • Previous experience working with service concepts within asset management
    • Significant contract management experience, with an emphasis on service contracts ideally
    • Contract negotiation experience
    • Strong knowledge of customer contracts
    • Strong understanding of the legalities involved in contracts within the industry is strongly preferred
    • Clean UK driving licence

    Personality Fit:

    • Gravitas, able to be the glue between the sales and support functions within the business
    • Highly skilled and confident negotiator
    • Excellent relationship builder with clients and internal stakeholders
    • Dynamic self-starter, with a proactive attitude to makes things happen
    • Technical problem solver, bringing ideas to improve performance
    • Resilience to cover the client base and maintain momentum
    • Excellent attention to detail, highly organised with good administration skills
    • Enjoys travelling to visit clients, understanding their needs, and delivering high quality service
    • An inquisitive nature to find answer and create solutions to challenges when required

    Location: Remote within the UK - there is also an office in Cambridgeshire.

    Flexible Working: You can work remotely or work from the office. There is flexibility with start and end times.

    Hours: Monday - Friday, 40 hours per week.

    Travel: Travel to Germany once a month (2-4 days), with travel to other international locations as required.

    Salary: £60,000 - £80,000, depending on experience.

    Benefits:

    • 25 days holiday, increasing with long service
    • Annual performance related bonus
    • More benefits to be confirmed

    Start: June / July 2024

    Please note that all job adverts are regularly revised and refreshed. We may close an advert before a stated closing date, so make sure to apply as soon as possible to ensure that your application is considered.

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