- Ensuring a prompt and courteous manner when dealing with customer enquiries, selling the benefits of our products and services, adhering to all trading terms, discounts, and procedures for handling payment for parts.
- Ensure accurate ordering, checking and location of all parts, reporting stock discrepancies and damage to the Service Manager.
- Ensure the safe return of old exchange units and warranty items to the Parts Department, clean and drained of fluids. Make ready for credit return including all necessary paperwork.
- Ensure that all chargeable cases are handled correctly to avoid damage and are returned in a timely manner.
- Pack and load parts correctly to avoid damage or loss, for dispatch to customers via van delivery or postal/carrier services.
- Maintain a good working relationship with all internal and external customers updating prospect records as necessary.
- Highly competitive salary and bonus scheme.
- Birthday day off
- Discounted MOTs, Service and Parts.
- Recommend a Friend Bonus/ Introducing a Customer Bonus.
- Life Assurance Benefit.
- Contributory Pension Scheme.
- BEN – Employee Assistance Programme.
- Excellent development opportunities to learn and grow
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Silcom Recruitment Limited Southampton, United Kingdom Permanent, Full timeThe Role: · Silcom Recruitment are on the hunt for an experienced Parts Advisor to join a main dealership client of ours located on the outskirts of Southampton. This offers an excellent opportunity to join a well-established motor dealer group. · Previous experience within the m ...
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Parts Advisor
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Andy Norman Associates Ltd Southampton, United Kingdom Permanent, Full timeA great opportunity has arisen for an experienced Parts Advisor for our clients Premium Branded Car Dealership based in the Southampton area. Previous experience in parts and/or parts sales is essential. You will assist other Parts Advisors and maintain stock supply and control. ...
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Parts Advisor - Southampton, United Kingdom - Mayday Personnel Services Ltd
4 days ago
Description
Mayday Personnel are looking for an experienced and confident Parts advisor for our client. A large and well regarded vehicle dealership. Prioritising exceptional level of service to both customers and manufacturing partners. The succesful candidate will have a vast knowledge and the industry and a high regard for customer service.Your day
The Parts Advisor role is to satisfy all customer requirements regarding parts and increase all aspects of the parts departments business through structured direct selling.
Your day will include:
Hours of work:
Monday to Friday 08:00 - 17:30 (with 1 hour for lunch)
Saturday 08:30 - 12:30 (1 in 2 rota)
Benefits: