Communications and Engagement Officer - London, United Kingdom - Public Voice CIC

Public Voice CIC London, United Kingdom

1 week ago

Permanent

Description

Job summary

We are looking for aCommunications and Engagement Officer with at least two years of relevantexperience, who will be able to contribute to our new VCS Capacity Buildingcontract.

Having a good level ofexperience in producing and designing communications content, excellent copywriting skills with the ability to create clear and compelling content,excellent attention to detail and a strong track record in developingcommunications which stand out and increase both engagement and awareness.

Someone who enjoys workingwith the local community and able to use their communication and engagementskills to ensure we are reaching all parts of the VCS community within theBorough of Haringey. Having knowledge of the VCS within Haringey would be anadvantage, but not essential.

Youll have strong digitalskills, including Adobe Creative Cloud (or at least InDesign), website CMS,social media and Microsoft O365, with an interest in learning and developingyour skills on the job.

Main duties of the job

The Communication and Engagement Officer isresponsible for the production of communication plans and delivery ofaccessible communications content (digital and print) to meet the requirementsof the Contract. This includes regular information bulletins which support VCSdevelopment and promote volunteering opportunities as well as communicationsrelating to workshops and other events. The post holder will also be a resourceto support VCS organisations to develop and improve their communications acrossall media. The post holder will work closely with the VCS Workplace DevelopmentManager as a primary channel of communication will increasingly be theWorkplace platform. The post holder will contribute to and be guided by the CommunicationsStrategy and ensure that all communications adhere to the brand guidelines.

About us

About MIND in Haringey

MINDin Haringey (established in 1984) is one of the leading mental health servicesin Haringey. We provide a range of services, information, and advice to anyoneaffected by a mental health problem, primarily in Haringey. We work to preventmental health problems, promote mental wellbeing, and ensure those with mentalhealth problems are respected and included in our local community. One in fourpeople are affected by mental health in Haringey, out of a population of225,000 that's over 54,000 people. This includes 2,413 children and youngpeople.

Ourservices respond to needs identified by service users; working to increasewellbeing, confidence, social integration, and independence. We work with morethan 3000 adults and young people affected by mental ill health each year.

OurValues

We listen with care, respect, and reassurance to everyone we encounter

We seek to influence and improve mental health services in Haringey, raisingawareness and challenging both stigma and discrimination

We are committed to easy and equal access for everyone in Haringey

We consider opportunities for collaboration when developing services

We seek continuous improvement in all we do

Job description

Job responsibilities

1. Develop communication plans for, and participate in, promotional eventsand activities to further the aims and objectives of the Service.

2. To be responsible for social media communications on all platforms,ensuring that content is current, relevant and appropriate.

3. To update MIND in Haringey and Public Voice websites with relevantinformation as required.

4. To give advice and training to VCS organisations on their communicationsplanning and outputs, including social media content.

5. Support the monthly co-produced VCS Forummeeting with appropriate communications materials and information.

6. Contribute to best practice workshops andother VCS development activities.

7. Map and list groups and organisations, with contact details, that areactive within the VCS sector in Haringey and ensure that this database isinclusive and kept up to date.

8. Work closely with the VCS Workplace Development Manager to supportinformation sharing for the users of the NavNet Workplace platform.

9. Produce a weekly MailChimp information e-bulletin for VCS and othersubscribers to include funding / grant opportunities, job vacancies, policyupdates and other relevant information.

10.Work with VIOs to help promote volunteeringopportunities via the Do-it website and promote volunteering opportunities inHaringey.

11.Manage a dedicated volunteer mailing list andproduce a monthly e-bulletin.

12.Collect case studies and good news storiesaround the volunteer experience and use them for developing volunteeringcampaigns and supporting the annual Volunteer Awards.

13.Promote and support volunteer events,including but not limited to: the Annual Volunteer Awards Ceremony, VolunteerFairs, Volunteer Manager and Co-ordinator Forums.

14.Record activities, including attendance atforums and meetings, and produce monitoring reports as required.

15.Ensure that information is stored on securedatabases and personal information is processed in accordance with GDPRrequirements.

OtherAccountabilities

1. Work as part of a team, collaborating with colleagues and partners, andcontribute to the wider Haringey Community Collaborative strategy.

2. Act in line with MIND in Haringey and Public Voice missions and values,as well as policies and procedures.

3. Help to promote the work of MIND in Haringey and Public Voice.

4. Undertake other duties as required to support the smooth functioning ofHaringey Community Collaborative in keeping with the overall grading and generalresponsibilities of the post.

Person Specification

Qualifications

Essential