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    Claims Performance Manager - United Kingdom - Stride Resource Management Ltd

    Stride Resource Management Ltd
    Stride Resource Management Ltd United Kingdom

    3 weeks ago

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    Description

    We are working with an insurance company, based in Manchester City, who are looking to expand its established team, with the addition of a Claims Performance Manager.

    Celebrating 30 years of business, they have grown from strength to strength and have impressive expansion plans over the next 5 years, which will see headcount double and increased product lines brought to market.

    Key responsibilities will include:

    • Handle in an accurate and timely manner the referral of large and complex Liability claims and claims falling within the referral criteria of each program; and subsequently monitoring these referred claims in closer detail.
    • Report new claims and large loss movements to interested parties/reinsurers and management as required.
    • Maintain the flow of information with the Actuarial team to ensure all necessary detail is provided to assist with quarter end reviews.
    • Oversee monthly analysis of claims performance of live programs with delegated authority and TPAs against expectations to ensure results are in line with forecasts.
    • Undertake claims due diligence reviews on new opportunities.
    • Follow up and resolve MGAs claims audits findings and actions with MGAs/TPAs, providing feedback to Audit team.
    • Oversee performance of the entire Claims book, ensuring accurate reserving, control of indemnity spend, proactive claims management and excellent customer service for each product.
    • Regularly assess Claims resource and structure, plan for future requirements and manage Claims related recruitment activity.
    • Overall responsibility of ensuring Claims Quality Audit, Peer Review and other Claims governance processes are completed, fit for purpose and provide information required to continually improve.

    To be considered:

    • You will be technically competent in the intricacies and complexities of Liability losses, including Employers, Public, Product and Property Owners Liability.
    • A passionate, enthusiastic and organised Leader capable of managing high levels of activity across the various departments.
    • Able to quickly assimilate information and report in a clear and concise manner to stakeholders.
    • Quick thinking and confident in decision making.
    • Deliver on promises and build a reputation for excellence.
    • A good communicator with the ability to create strong relationships and influence others.

    In return you will receive a salary up to £60,000 depending on your experience. This role will be based in the Manchester office, Monday - Friday 9:00am to 5:30pm.

    For further details, please contact

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