Jobs
>
London

    Learning and Development Manager - London, United Kingdom - Sudale Search & Select

    Sudale Search & Select
    Sudale Search & Select London, United Kingdom

    3 days ago

    Default job background
    Description


    Are you an L&D professional with a talent for content creation?Have you worked within a regulated environment?Do you have experience partnering with CX/ Customer Operations?Keen to work in a rapidly scaling Fintech?Overview This is an incredible L&D Manager role partnering with the outsourced Contact Centre Operation.

    You will be accountable for creating the training content from end to end, with responsibility for the continued professional development of the Contact Centre Team.

    You will be working as the subject matter expert, with support from the Head of Customer Transformation as and when needed.

    You will operate with a high degree of trust, working with key stakeholders across the business with a huge amount of exposure for the valuable work you create.

    You will be working alongside an incredibly talented team, within a business that will double in size (as a minimum) in the next 3-5 years.


    The role:

    As the Learning & Development Manager you will be picking up a training programme, from an early starting point, working alongside key stakeholders across the business to develop a learning programme that equips the contact centre operation with the relevant regulatory knowledge across key insurance and warranty products, and the skills to deliver the exceptional customer and colleague experiences, demanded by the leadership team.

    You will be partnering with a pan European operation and will be fully accountable for creating content that meets the needs of a rapidly growing organisation, and the fully outsourced customer service function.


    As the Learning & Development Manager you will:
    Be a talented content creator with familiarity with tools such as articulate 360 and storyline.

    Have experience creating training content around regulated products (ideally within an FCA regulated market)Have partnered with a Contact Centre Operation, Customer Service, or Customer Experience function.

    Be based in London CIPD Level 3 Learning & DevelopmentIdeally have a good working knowledge of the Salesforce Platform PackageComprehensive benefits package including:
    Bonus allowances for gym & mobile phoneHealthcareCash plan (including children)schemeto work scheme.
  • Reviva Resourcing

    Development Manager

    1 day ago

    Reviva Resourcing London, United Kingdom

    **Software Development/ Engineering Manager | C#,.NET, Azure, Angular, Management, Recruitment** · **_*No sponsorship provided for this role*_** · **What our client can offer**: · ?£100K-£120K Salary · ?Share in the revenue of the business with an uncapped bonus scheme · ?Flexibl ...

  • eFinancialCareers

    Development Manager

    2 days ago

    eFinancialCareers London, United Kingdom

    **Description**: · We are currently partnered with a global commodity firm looking to onboard a Development Manager. You will gain the opportunity to lead a development team of 10+, collaborating directly with the Head of Architecture, and define the technical roadmap fortheir 5 ...

  • Deverell Smith

    Development Manager

    5 days ago

    Deverell Smith London, United Kingdom

    Development Manager · Do you want to work for an established, integrated and multi-disciplinary organisation that has a track record of creating beautiful, award-winning schemes? · Our client is a leading SME developer of residential airspace in London and their strategic goal is ...

  • MCR Property Group

    Development Manager

    1 day ago

    MCR Property Group London, United Kingdom Full time

    We are recruiting for a Development Manager to join our London team · Location: Mayfair, London · Salary: £60,000 to £80,000 (dependant on experience) · MCR Property Group are recruiting for a Development Manager to join our successful and expanding team based in London · We are ...

  • CV Screen Ltd

    Software Development Manager

    4 days ago

    CV Screen Ltd London, United Kingdom

    An experienced Software Development Manager is required by a market leading e-commerce company in the music industry for an office based position in Central London. Reporting into the CTO this position will develop and work with the senior management team to improve day to day IT ...

  • Reed Human Resources

    Learning and Development Manager

    4 days ago

    Reed Human Resources London, United Kingdom

    Reed HR are working with a Charity based in Central London to recruit a Learning and Development Manager on a Permanent, full-time basis. Salary circa £50,000 per annum. This role will be working largely remotely with the expectation to travel to regionaloffices on a flexible bas ...

  • Search Consultancy

    Busines Development Manager

    2 days ago

    Search Consultancy London, United Kingdom

    **Business Development Manager - Hybrid - London** · To assist in the growth of the business through targeted prospecting, sales and marketing working in conjunction with the Head of Business Excellence and Operations Team to ensure proposals are achievable and profitable for the ...

  • Morgan McKinley

    Business Development Manager

    1 day ago

    Morgan McKinley London, United Kingdom

    Here at Morgan McKinley we build careers in a supportive environment while consistently smashing our targets. We use the latest innovative technologies to source the best talent in the market, helping us expand into new markets and strengthen existing relationshipswith our client ...

  • BMS Performance Ltd

    Business Development Manager

    5 days ago

    BMS Performance Ltd London, United Kingdom

    An opportunity for an up-and-coming salesperson to join a small, friendly but incredibly ambitious business · - Ideal for an individual who is passionate about increasing visibility in the ESG and Sustainability space · **Business Development Manager** · **Sector**:Sustainable Fi ...

  • Better Placed Limited

    Business Development Manager

    5 days ago

    Better Placed Limited London, United Kingdom

    Better Placed are pleased to be working with a fast paced and scaling business and they are looking for a Business Development Manager to join their team · As the Business Development Manager, you will work with an account base of clients that consist of well-known household bran ...

  • S3

    Business Development Manager

    2 days ago

    S3 London, United Kingdom

    **Job Title**:Business Development Manager · **Base Salary**:£40,000 - £120,000 OTE per annum (dependent on experience) · **Company Benefits**:Company Pension & Electric Vehicle Scheme · **Location**: Remote · **Start Date**: ASAP · Our client supplies innovative technologies and ...

  • Corecruitment International

    Franchise Development Manager

    4 days ago

    Corecruitment International London, United Kingdom Full time

    Franchise Development Manager – Exciting Food Business – £70K + Benefits · Role: Franchise Development Manager · Location: Hybrid (London HQ) · Salary: £60-70K + Benefits · My client is an exciting food business who are a leading brand in their market and a customer favourite. ...

  • Reed Property & Construction

    Development Delivery Manager

    15 hours ago

    Reed Property & Construction London, United Kingdom

    We are currently recruiting on behalf of a well-established Housing provider in the Southeast for an experienced Delivery Manager on a temporary contract for 6 months. This will be a home base role and covering sites from Lincolnshire down to Norwich. · You will deliver multiple ...

  • eFinancialCareers

    Partner Development Manager

    5 days ago

    eFinancialCareers London, United Kingdom

    **Position Type**: · Full time · **Type Of Hire**: · Experienced (relevant combo of work and education) · **Travel Percentage**: · 0% · **Partner Development Manager, Bank Partnerships** · Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to wor ...

  • IQ Talent Solutions

    Business Development Manager

    1 day ago

    IQ Talent Solutions London, United Kingdom

    InterQuest are delighted to be working with one of our most prestigious clients who are an industry leader in the software sector, supporting them with the recruitment of a Service Business Development Manager to join their thriving in London. The role willpay a highly competitiv ...

  • Corporate Recruitment Solutions

    Business Development Manager

    2 days ago

    Corporate Recruitment Solutions London, United Kingdom

    **Business Development Manager - Fintech** · My client is an established & exciting fintech player with an innovative lending platform, sitting right at the heart of one of the fastest growing Payments ecosystems. · Following significant investment, they are looking for a Senior ...

  • Consult

    Customer Development Manager

    2 days ago

    Consult London, United Kingdom

    Our client are a family owned global giant who are seeking a high calibre Customer Development Manager. With a vision to raise awareness about oral health and its connection to general health, this is a unique opportunity to manage relationships and partnershipsbetween valued pra ...

  • Recruitment Entrepreneur

    Business Development Manager

    5 days ago

    Recruitment Entrepreneur London, United Kingdom

    We are currently recruiting for an experienced Senior Sales professional with knowledge of the RPO world. The role holds overall responsibility for growth, business development and new sales within a designated market sector and is the key interlink betweensales, service delivery ...

  • Carlton Recruitment

    Commercial Development Manager

    15 hours ago

    Carlton Recruitment London, United Kingdom

    **Commercial Development Manager** · **Hybrid working - office based in South West London** · **£53, £62,000 + bonus** · **Full-Time Permanent** · As Commercial Development Manager will work directly with the commercial team to guarantee appropriate responses to quotation request ...

  • Career Legal

    Learning & Development Manager

    4 days ago

    Career Legal London, United Kingdom

    Our client is a well-renowned global law firm, seeking a Learning & Development Manager to join their London offices on a permanent basis. · This role could also be suited to an experienced L&D Specialist or L&D Advisor, that is ready for the next step in their L&D career. · The ...