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    German Speaking Account Manager - Stockport, Greater Manchester, United Kingdom - Concentrix

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    Description


    Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

    We are looking for an Account manager to join our team. Today.
    We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

    The future team member that will love this job will manage client accounts and develop processes to ensure fantastic relationships with clients.

    You will call existing customers on behalf of our clients to renew and expand the service relationships.

    Reporting to a sales manager, you will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings.

    Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your FutureYou Have4+ years working in sales or account management4+ years working in a technical environment Experience in high-volume callingExperience with customer experience and salesEnthusiasm for new technologyMS Office experience (Word, PowerPoint, Outlook)Experience working with or similar Client Relationship Management toolExperience making decisions under conditions of uncertainty or limited data; evaluate all consequencesImplement high level of decision makingYou WillEnsure that client's customers are satisfied with our client's services and resolve escalated issuesAchieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goalsEvaluate our client's customer needs and propose potential solutionsBe a single contact for our client's customerUse data to fix customer concerns/roadblocks prohibiting satisfactionManage external competitive pressures and handle objectionsWork with multiple partners, building relationships with decision-makers at all levelsManage sales territory and achieving monthly quotasNegotiate in tough situationsIdentify risk and barriers to success; develop contingency plansIdentify opportunities for additional product or service salesUse data to help influence buying/renewal process

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