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    Contact Centre Manager" - United Kingdom - Resource Matters Ltd

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    Description
    Our client is a highly successful Financial Services organisation experiencing growth due to high demand for their services.

    The role is fully operational and seeks an individual with a sales background who will take on the primary responsibility for the daily management of the contact centre operation.

    The position offers a base salary of £40,000 with an OTE of £52,000, which will increase as the business and your team expand, presenting a significant earning potential.

    A proactive leadership and management approach, working closely with the team and leading by example without relying on delegation through multiple layers.

    - Experience managing a small to medium-sized contact centre with fewer than 75 FTEs. - The nature of this role necessitates full-time office presence.
    This is a great opportunity for career development and high earnings potential in a respected organisation.
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