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    Programme Manager - United Kingdom - Capita

    Capita
    Capita United Kingdom

    1 week ago

    Capita background
    Description
    Capita Experience's purpose is to deliver outstanding customer outcomes, so that every contact is a positive one. Securing the investment required to set up and run the programme, and fund the deployment activities so that the desired benefits are realised
    Day-to-day management of the programme, including taking the programme forward from appointment and supervising, controlling and closing the programme
    Ensuring that the delivery of outputs or services from the projects meets programme requirements in line with the programme blueprint and projects dossier, and is to the appropriate quality, on time and within budget
    You will be personally and professionally committed to the Programme Function's mission to improve programme and project delivery across Capita Pension Solutions
    You will have the leadership skills and gravitas to operate comfortably with senior colleagues, up to and including Executive Officer level, as well as the ability to inspire and motivate delivery professionals across Capita
    Financial Services experience essential
    At least 5 years experience in leading large scale technical projects or workstreams, including offshore teams
    Outcome focused and able to make tactical decisions, within their area of discretion, to ensure that the overall project aims (and therefore the aims of the programme) are met in full
    You will be a highly effective influencer of senior colleagues, with the emotional intelligence to match the intellectual skills required to ensure consistent application of functional standards, whilst remaining empathetic to the challenges Divisions face in delivering programme and projects effectively

    Capita Experience focus on serving a blue-chip client base in the UK and across Europe, with the aim of growing within these markets and expanding to new markets.

    Our primary focus is to help our clients digitise their interactions with customers, members and other stakeholders, and move towards an integrated data-driven, insight-led and personalised customer experience.

    23 days' holiday (rising to 27) with the opportunity to buy extra leave
    ~ Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two plenty more
    ~ Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
    ~ The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
    ~ Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

    We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion.

    If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email at .For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

    #LI remote
    Home-Based - GBR ,

    Full time Contract Type:
    Permanent Capita is a consulting, transformation and digital services business.

    Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens.

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