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    Support & Data Management Officer - London, United Kingdom - Inspiring Interns & Graduates

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    Description

    Are you a recent graduate looking for an exciting opportunity to work with an established private bank? This role is office based in Central London.

    This role is a Fixed Term Contract until December 2024 with the potential to go permanent.

    Our client is a global private banking group offering private banking and asset management services and is headquartered in Zurich.

    Our client has an international network spanning Europe, Asia Pacific, Middle East and Latin America, and manages assets for private clients all over the world.

    The bank's services comprise asset management and investment counselling, investment funds, securities brokerage, estate planning and a full array of banking services.

    The Client Support Officer (CSO) will assist the Client relationship Officers(CROs) with banking and client-related administration such as: transfers and payments, foreign exchange, monitoring and fixing of bank deposits and processing of purchases and securities sales.

    Interact with clients and internal stakeholders such as Operations, Compliance and offshore entities as required.
    Where authorised by the Fitness & Propriety Certificate, promote, recommend and arrange banking and investment products and services.

    Proposition & Productivity Support CROs in acquiring new and developing existing client relationships, e

    g:
    Cross-selling the products and services as appropriate.
    Keep up to date with industry, socio-economic and regulatory developments in client markets.

    Treat customers fairly, actin their best interest and offer a transparent, efficient, and professional service within Fitness & Propriety Certificate permission remits.

    Process & Platform Where certified, liaise with CROs to assess clients' financial objectives, attitude to risk, personal circumstances, and any existing portfolios to identify and advise on suitable bespoke strategies.

    Handle incoming telephone calls, correspondence, individual diaries, filing and expenses.
    Assist with travel arrangements and preparation of papers for CRO/CSO business trips.
    Maintain marketing information and support targeted activities as required.
    Generate and distribute Banking Reports using the internal system.
    Obtain ad-hoc valuations of client portfolios and prepare a consolidated position as required.
    Arrange inbound /outbound references, cash collections and cheque books on clients' behalf.

    Account opening :
    accurate and complete due diligence and client information packs.

    Account monitoring :
    execution per internal procedures and any follow-on escalations or liaison with clients as appropriate.
    Ensure data in tracking systems are continually maintained.
    Adhere to policies regarding Conduct Rules and regulatory obligations for each booking location.
    Follow the Risk Management Framework and associated training, policies and processes.
    Understand, manage and continuously refine the risks and controls for your role.
    Be alert to new risks, breaches or issues and report them in line with formal processes.

    People Follow the Bank's Values in all activities and support colleagues to also do so.
    Stay aware of internal strategy and actively drive personal career and development plans to suit
    Support a 'one team' approach by respecting dependencies across departments and locations.

    University degree in Business Administration, Finance, Law, Economics or related field
    Good understanding of financial instruments (funds, tracker, structured products, derivatives such as options on securities and FX)
    Good Windows office skills (excel, outlook, etc.)
    Flexible and able to multitask
    Have an interest in a career in Financial Service and Compliance


    Accountable :
    we take ownership for tasks and challenges and seek continuous improvementReliable, thorough, and consistently high-quality work.
    Hands-on : we are proactive to rapidly deliver high-quality resultsAnticipation of outcomes and taking initiative.
    Understanding of commercial drivers of business and portfolio growth and financial markets, competitor, and industry trends.

    Solution-driven : we focus on client outcomes and treat clients fairly with a risk-aware mind-setDelivery of best-in-class, personal and bespoke client service.

    Expertise in banking, investments, treasury, credit, property-based lending and/or offshore tax and trust structures.
    Application of regulation and risk management In day-to-day decisions and practice.
    # Supportive of respectful, ethical, and creative work environments.
    # Line managers:
    clear and fair instruction, supervision and coaching of colleagues and monitoring
    # of service quality and objectives.


    They have a range of support and benefit options and welcome open discussions about how they can help each person achieve their ambitions.


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