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    Associate Director, Office/hybrid/remote - London, United Kingdom - Wearecoolr

    Wearecoolr
    Wearecoolr London, United Kingdom

    1 week ago

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    Description
    We're an independent social media agency and team of creatives, social experts, content publishers and change makers.
    Completely wired into popular culture, our work connects brands with their audiences at scale.

    The role of the Associate Director is to oversee and provide direction to our client teams, in all aspects of activity, from upholding day to day process, to working with our Account Directors to ensure quality output is consistently delivered.

    You will hold and maintain relationships with our clients to encourage satisfaction and retention, as well as identifying and selling in opportunities for account growth.

    The Associate Director role blends internal team management skills to develop individuals and teams for success, and external client management to build Coolr's relationships and reputation.

    Staying abreast of all client account activities, to ensure efficient processes are followed, and quality output is consistently delivered.

    Managing Account Directors to allow them to feel supported, with the tools and information they need to successfully execute their roles.

    Acting as a mentor for more junior members of the team, leading by example and imparting advice when needed.

    Working with Account Directors to ensure monthly and quarterly reporting is thorough and accurate
    Building and maintaining of relationships with our senior clients
    Identifying growth opportunities for client accounts
    Being responsible for efficient and sustainable resourcing on client accounts.
    Being ultimately responsible for budget management and have a detailed overview of all commercial activities on accounts.
    Social First Agency experience in a senior leadership role (SAD or above)
    Approachable and be proactive with your mentorship of more junior members of the team.
    Passionate in your commitment to quality output and able to flex with business needs
    Flexible Hybrid working.

    We work 3 days in the office and 2 from home, there are no mandatory days so you manage your diary to work with your lifestyle.

    25 days annual leave
    Birthday Day off – an extra day to celebrate your big day
    Wellbeing Day off – another extra day with a £50 voucher to spend on anything you want to support your wellbeing
    Free breakfast, snacks and drinks in the office.
    Private Healthcare cover, Cycle to work scheme, Tech scheme + more
    Regardless of what you work on at the agency, we will help and support each other on everything.

    By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world's best social media agency.

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