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    Events & Services Administrator - United Kingdom - Manpower Group (UK)

    Manpower Group (UK)
    Manpower Group (UK) United Kingdom

    2 weeks ago

    Default job background
    Description
    Sytner Cardiff is looking for a Service Advisor.
    Your role

    As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop.

    You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have.

    You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.

    This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.

    Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

    Your profile

    Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress.

    Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMW to support your career.

    Ideally, you will have excellent organisational and administrative skills along with good attention to detail.

    A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment.

    Working knowledge of Kerridge would be advantageous, but not essential.
    Rewards
    Enhanced Holiday Entitlement - 33 days inc. bank holidays
    Industry-leading Maternity, Paternity and Adoption Pay
    Career Development
    Recognition of Long Service every 5 years
    Discounted Car Schemes
    High Street Discounts
    Discounted Gym memberships
    Cycle to work scheme
    One day a year paid voluntary / community work
    Business social events
    #J-18808-Ljbffr
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