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Leatherhead

    Crisis Management Officer - Leatherhead, Surrey, United Kingdom - Allied Healthcare

    Allied Healthcare
    Allied Healthcare Leatherhead, Surrey, United Kingdom

    1 week ago

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    Description
    Full time hours on a temporary basis

    Manage complex case work end to end referred under the Advice and Support process face to face and over the phone with the aim of preventing evictions and enabling sustained tenancies.

    Develop and maintain positive relationships with internal staff across external agencies such as Police, Fire Service, Mental Health Teams, Local Authorities, Social Services, and other statutory services to create an individual action plan with the objective of ensuring a successful sustained tenancy.

    Managing complex case work referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements.

    To ensure a high quality Sustainment service is delivered to residents.

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