Customer Service Representative - London, United Kingdom - TeleTech Holdings, Inc.

TeleTech Holdings, Inc. London, United Kingdom

1 week ago

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Job Description - Customer Service Representative – Remote in UK (03TMT)
Customer Service Representative – Remote in UK

As a Customer Service Representative - Remote in the United Kingdom , you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

English written and spoken proficiency (C2 level)
12 months or more customer services experience
Recognize, apply and explain your product or service knowledge
Computer savvy including ability to navigate multiple windows and applications
Dealing and resolving complaint calls in an efficient and time sensitive manner
Knowledgeable, encouraging, supporting and present leadership
Diverse and community minded organization
Career growth and lots of learning opportunities for aspiring minds
Relocation assistance available
Compensation of 12.50 GBP per hour, performance bonus opportunities, and the benefits you'd expect and maybe a few that would pleasantly surprise you

We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions.

We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers.

You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.

You'll contribute to the success of the customer experience as well as the overall success of the team.

Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.

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