Service Coordinator - London, United Kingdom - Aztec

Aztec London, United Kingdom

1 week ago

Description

Jurisdictional Head of Tax Services | London | Aztec Group 6158 Contact Home / Careers / Vacancies
Jurisdictional Head of Tax Services

This new role will contribute to the overall success of the Aztec Group through the leadership of our Tax Services team in the UK, developing our client service offerings as we continue to expand as a partner to our clients.

The role will lead the ongoing tax service delivery to our clients and contribute to the transformation of our tax services offering and the team that delivers them.

There will also be opportunity to influence broader, Group-wide strategic Tax Services initiatives and objectives.

Reporting to the Group Head of Tax Services, the individual will be a leader within the wider Group, with responsibility for leading operations within the jurisdiction in line with existing requirements, and identifying and implementing new services and revenue streams.

You will lead and manage a strong, engaged and growing Tax Services team who go above and beyond to deliver the service we're renowned for.

Be accountable and responsible for the jurisdictional P&L for the Tax Services team
To develop a jurisdictional growth strategy and implementation plan for our UK Tax Services team
Partner with internal and external stakeholders to identify, pursue and deliver new services and operating models
Influence the design and implementation of technology-based solutions that drive exceptional client service, excellent user experience and deliver operational efficiencies
Work closely and collaboratively with Business Development ("BD") and Marketing teams position Aztec as an industry leader
To ensure effective use of client relationship management systems and processes to maximise client knowledge, increase revenue opportunities, and maximise client satisfaction
Be responsible for providing the business and Aztec's clients with relevant local tax trends.
Develop and deliver the client service strategy to existing client and into the wider marketplace
Maximise Tax Service revenues
Ensure consistent and high-quality service delivery to Tax Services clients
Manage and maximise client satisfaction of Tax Services clients
Effective line management, engagement and development of the Tax Client Services team
Lead the Tax Services team in the UK
Support the Group Head of Tax Services with the leadership of the Tax Services business at a Group level
Tax Services UK revenue
Tax Services UK gross margin
Productivity of the UK Tax Services team
Cash collection/debtor days of the UK Tax Services team
Satisfaction of UK Tax Services clients
Engagement of UK Tax Services team staff
Tax Client Services team

We will provide the training, both in house for relevant technical knowledge and also professional qualifications to enhance your professional development.

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Service Coordinator - London, United Kingdom - Aztec

Description

Services Coordinator