Jobs
>
Account Manager
>
Southampton

    Account Manager - Southampton, United Kingdom - Etch

    Etch
    Etch Southampton, United Kingdom

    1 week ago

    Default job background
    Description

    A fantastic opportunity awaits an experienced Account Manager, to oversee a diverse client portfolio with a strong emphasis on digital product and website delivery. Establishing advisory relationships with clients is key to understanding their challenges and objectives, enabling tailored solutions and overseeing project execution while reporting on achievements.

    We require someone well-versed in digital product UX principles, user journeys, content architecture, and conversion strategies, to ensure solutions align with marketing goals. Collaborating closely with UX designers and developers is essential for meeting client objectives. Additionally, you'll work with clients to continuously enhance their websites and integrate them into broader digital marketing campaigns, supported by our marketing team.

    Ideal candidates will possess client and project management experience, and have an understanding of Agile delivery, managment of engineering projects, preferably within a digital agency. A proven track record in sales, client retention, and growth is essential. Excellent client-facing skills, organizational prowess, attention to detail, and strong written and verbal communication abilities are a must. Adaptability is key in our fast-paced environment, where you'll manage multiple projects and work streams. A comprehensive understanding of digital marketing, and a willingness to embrace new technologies, channels, and thought leadership, are essential traits for success in this role.

    • Salary: £40, ,000k
    • Hybrid - 2 days a week in our Southampton or London office.

    Responsibilities:

    • Handle key client account management
    • Work towards becoming a trusted advisor, with a strategic understanding of clients' brands, their business, and their customers, while staying abreast of market changes.
    • Manage, shape, and most importantly grow relationships with clients, supporting them to drive further growth, and be an integral partner in helping them reimagine their business, and respond to the complex and extensive challenges that they face, at scale.
    • Work with strategic, design and technical teams to proactively develop new ideas that will benefit the client's business
    • Run new project meetings and discovery workshops
    • Scope and manage marketing, strategic, CX and development projects (support given by internal teams depending on your skills)
    • Manage and implement continuous improvement and website projects
    • Report on a monthly basis
    • Manage client and internal stakeholders
    • Work closely with technical and design teams to develop and implement solutions
    • Clearly document client requirements in written internal briefs and strategic account plans
    • Ensure all members of the team understand the objectives of the client
    • Coordinate the team and project, in order to get the right people in front of the client at the right time, understanding that knowledge is key and fills the gaps ahead of the client's needs.
    • Be involved with new business activities, approaching these with both a creative and commercial mindset.

    Person Specification

    • 5+ years experience in a similar role in a consultancy or agency specifically working with a web design/development team.
    • Strong strategic capability, and broad experience across digital, B2C & B2B client projects.
    • Driven to get to know our clients personally, frequently interacting with key stakeholders to understand any issues, and able to turn them into tangible briefs, and to proactively come back and truly inspire them
    • Organised with your own and others time to achieve deadlines
    • Excellent track history with client retention and growth
    • Fast, credible and quick to provide superlative client experience and communications
    • Understands the goals and priorities of the client, the competitive landscape (strengths and weaknesses)
    • Ready to go the extra mile for clients, fostering a rapid and deep level of trust
    • Maintains profitable accounts and actively seeks ways to up sell products and services
    • Have the ability to quickly identify business challenges, and the strategic thinking to address them
    • Exemplary presentation skills, excellent written and verbal communication.
    • Provides an effective bridge between the client and the Etch team within the business.
    • Have a sense of ownership and responsibility for deliverables
    • Comfortable in managing multiple clients and projects under pressure.
    • Client friendly – professional, well-presented and personable
    • Actively seeks out client development opportunities
    • Highly organised with great attention to detail
    • A positive, entrepreneurial attitude and approach.
    • Not afraid to get involved where needed.
    • Commercially and creatively astute

    Working at Etch

    At Etch, we're defining a better way to work, live and play. Here, every day is an opportunity, an opportunity to write your own story. A story of growth, of pride, of fun and of doing incredible things. Working at Etch is about your own personal journey. We've created an environment that allows you to become the best version of yourself, at work, at home, and in life. For more information about life at Etch, our culture, and to find out what values we look for in each applicant, head over to our careers page.

    Benefits

    At Etch you're well looked after. From your health and wellbeing to your personal development and finances, we provide more than your statutory benefits, we've created a working culture that not only works for you, but one that gives you the best opportunity to thrive. For more information on our latest company benefits, visit our careers page.

    Equal Opportunities

    We're an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

  • Elite HR

    Account Manager

    5 days ago

    Elite HR Southampton, United Kingdom

    **Account Management** · Do you have a few years Account Management under your belt? Are you happy calling existing clients and supporting their product needs? Do you enjoy building strong professional relationships with clients and suppliers? If so, this could be the next roleyo ...

  • The Niche Partnership

    Management Accountant

    6 days ago

    The Niche Partnership Southampton, United Kingdom

    A local Marine business, embarking on an impressive growth plan, is recruiting a Management Accountant based in Southampton. The role requires an individual with commercial drive and investigative thinking. As Management Accountant you will gain the opportunityto increase the Fin ...

  • CMA Recruitment Group

    Accounting Manager

    1 day ago

    CMA Recruitment Group Southampton, United Kingdom

    CMA Recruitment Group is currently working with a high profile creative production company whose Head Office is based in central London.However, this opportunity provides remote working with only occasional travel to their Head Office.The role requiresan experienced Accounting Ma ...

  • RSD Recruitment

    Account Manager

    1 week ago

    RSD Recruitment Southampton, United Kingdom

    Account Manager · Southampton City Centre, SO17 (office based) · £25k basic + uncapped commission OTE £45K · Our client is growing their team and are looking for individuals with experience in sales and account management who are looking for a new challenge. · Their goal is to pr ...

  • Recruitment Revolution

    Management Accountant

    1 day ago

    Recruitment Revolution Southampton, United Kingdom Full time

    We are looking for a new Management Accountant to join our team. · Do you possess robust expertise in accountancy, the kind that knows the ins and outs, the topsy-turvy, and every twist and turn? · Do you love pivot tables and vlookups? (we do too) · Are you part or fully qualifi ...

  • Search Consultancy

    Management Accountant

    5 days ago

    Search Consultancy Southampton, United Kingdom

    Are you an experienced finance professional looking for contract work ? Search Accountancy & Finance are working with a Southampton based Professional Services firm who are looking for a Management Accountant to cover a period of secondment. · Working closely with the Head of Fin ...

  • Medlock Partners Limited

    Management Accountant

    5 days ago

    Medlock Partners Limited Southampton, United Kingdom

    Opportunity for an experienced Accountant to join a leading Legal 100 firm on a initial 6 month fixed term contract basis. · They are seeking to recruit a Management Accountant to support their yearly budgeting process, assist with our annual auditing process, support the Financi ...

  • Surestep Recruitment Ltd

    Account Manager

    6 days ago

    Surestep Recruitment Ltd Southampton, United Kingdom Full time

    Account Manager · Surestep Recruitment is recruiting on behalf of a leading finance brokerage company based near Fareham. · Established over 11yrs ago my client has organically grown their business to be a leading provider of financial solutions for companies up and down the cou ...

  • Carnival UK

    Assistant Management Accountant

    1 day ago

    Carnival UK Southampton, United Kingdom

    We recognise the value in having people with a variety of backgrounds, experience, and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less, or different experiences, but relevantskills, we'd love to hear ...

  • Dynamite Recruitment Solutions Ltd

    Customer Account Manager

    1 week ago

    Dynamite Recruitment Solutions Ltd Southampton, United Kingdom

    Customer Account Manager · - Financial Services · Hours of work: 37.5 hours a week between 8am - 8pm Monday to Friday and the occasional Saturday between 8am-12pm · Salary is £24,000 to £28,000 P/A · Dynamite Recruitment is delighted to be recruiting a Customer Account Manager fo ...

  • Talent Sure Recruitment Limited

    Customer Account Manager

    6 days ago

    Talent Sure Recruitment Limited Southampton, United Kingdom

    **Customer Account Manager - Customer Service** · **Salary: Up to £28,000 per annum + Bonus** · **Location: Southampton** · **Hours: 37 1⁄2 hours per week. (Working shifts from 8.00am to 8.00pm Monday to Friday and Saturday 9.00am to 2.00pm)** · Our client, an award-winning finte ...

  • Accountancy Expertise Ltd

    Assistant Management Accountant

    5 days ago

    Accountancy Expertise Ltd Southampton, United Kingdom

    Our client, a progressive restoration company, are seeking an Assistant Management Accountant to join their busy, growing team. · **_Main responsibilities include: · - _** · - Assisting the Senior Finance Manager with the preparation of monthly Management Accounts and balance she ...

  • Page Personnel Finance

    Account Manager Telecoms

    1 day ago

    Page Personnel Finance Southampton, United Kingdom

    My client who is based in Southampton is looking for an Account Manager on a permanent basis. · **Client Details** · My client is a growing company based in the heart of the city. · **Description** · As the Account Manager you will be responsible for: · - Being an integral part o ...

  • Venture Recruitment Partners

    Assistant Management Accountant

    3 days ago

    Venture Recruitment Partners Southampton, United Kingdom

    Are you an ambitious Finance professional, who would benefit from a progressive and autonomous opportunity with one of Southampton's most recognisable employers? · The organisation are renowned locally for their supportive working environment, and are offering 27 days annual leav ...

  • Sopra Steria

    Client Account Manager

    1 week ago

    Sopra Steria Southampton, United Kingdom

    Are you an experienced Client Account Manager who is looking to help make a real difference to the service our Clients receive? We have an exciting opportunity for someone to join our award-winning team as we bring to life a new vision for corporate servicesacross the health serv ...

  • TALENT SEARCH LIMITED

    Digital Account Manager

    6 days ago

    TALENT SEARCH LIMITED Southampton, United Kingdom

    **£32-40K + bonus, benefits, on-going training and flexibility** · This is a great opportunity for an experienced all round marketer to join a young, thriving and ambitious marketing agency with a wealth of clients. Acting as their client's in house marketing department, your rol ...

  • Leo Recruitment Limited

    Superyachts Account Manager

    6 days ago

    Leo Recruitment Limited Southampton, United Kingdom Full time

    Do you have experience working on superyachts, such as a Chief Stew, Bosun, Purser, First Officer or Deckhand, and are looking for a career change on land where you will continue working within the yachting industry delivering high quality service to yacht owners, Captains, and y ...

  • Accountancy Expertise Ltd

    Accounts Senior/assistant Manager

    6 days ago

    Accountancy Expertise Ltd Southampton, United Kingdom

    Our client, a leading independent firm of Chartered Accountants are seeking an Accounts Senior/Assistant Manager join their growing Accounts and Business Services team in Southampton. · As an Accounts Senior or Assistant Manager you will be responsible for managing a mixed portfo ...

  • Tate

    French Speaking Account Manager

    1 day ago

    Tate Southampton, United Kingdom

    **French Speaking Account Manager - Excellent salary and uncapped bonus structure - Southampton - Hybrid role working from home 2 days a week · - free parking** · This is an exciting opportunity for a dynamic and driven French speaking Account Manager to join a highly successful, ...

  • Adkins & Cheurfi Recruitment

    Service Charge and Management Accountant

    1 week ago

    Adkins & Cheurfi Recruitment Southampton, United Kingdom

    Service Charge & Management Accountant. · Wiltshire, Hampshire, Dorset. Circia £30K-45k depending on experience. · A national provider of Student Accommodation is looking to recruit a Management Accountant to produce service charge accounts accross a portfolio of properties under ...