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    Studio Undergraduate - London, United Kingdom - PTW

    PTW
    PTW London, United Kingdom

    1 week ago

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    Description
    Studio Head

    Trusted with the overall performance of the London studio, the Studio Head has a hand in every aspect of the strategy and day-to-day operations, with direct or dotted-line oversight of all its teams and all lines of business at PTW, mainly the audio production.

    Success in this role will be measured by delivering exceptional results for client, meeting internal KPIs, and ensuring the studio is poised for organic and new client growth within existing and emerging markets.

    Heading up such a fast-growing studio requires a combination of vision and execution, a passion for building and growing healthy teams, and a strong sense of entrepreneurship.

    Manage all site resources to ensure client SLAs are met and quality standards are met or exceeded
    Improve the organization through the application of best practice, procedures, policies and technology
    Ensure site compliance with InfoSec, H&S, legal, and other similar standards, requirements and employer obligations
    Mentor direct reports, manage their performance and attached KPIs, and support development through formalized development plans and coaching
    Support the setup of new projects, enhancements to existing engagements and generally provide support to key operational initiatives
    Take an active role in the community representing and promoting the PTWI brand

    Experience managing teams within the entertainment technology sector and or gaming/audio production industry and other LOBs such as Quality Assurance, Player Support is a plus.

    A proven ability to inspire exceptional performance from teams, and to act as an ambassador of PTW's unique culture of quality and flexibility, which defines us with our employees, and clients and their customers
    A basic understanding of commercial and employment law, including aspects relating to foreign workers
    Bachelor's or equivalent experience
    ~ A candidate with experience in either of the following would have a distinct advantage: outsourced service environments, managing multilingual teams, video games, change or project management frameworks

    Since 1994, Pole To Win has provided outsourced Quality Assurance, Customer Experience and Localization Services to the Interactive Media, Internet of Things (IoT), Technology and e-Learning markets.

    Our service lines include Quality Assurance, Quality Engineering, Localization, Translation, Customer Experience, Talent Acquisition, Audio Production.

    Competitive Base Salary & bonus
    Medical, Dental, Vision, 401K
    #
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