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Milton Keynes

    Director of Supply Chain and Commercial - Milton Keynes, Buckinghamshire, United Kingdom - RWS Entertainment Group

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    Description

    Headquartered in New York City, London and Cincinnati, RWS Global provides ideation, design, technical, casting and operation services to create extraordinary entertainment, live events, exhibits, destinations, décor and brand attractions.

    RWS Global employs a diverse team of world-class designers, creators, producers and more, including the casting and recruitment of over 8,000 performers and technicians annually.

    RWS Studios, located in New York City and London, comprises over 100,000 combined square feet of creative and meeting spaces, a costume shop, rehearsal studios, performer housing, fully equipped casting studios, acoustically treated music rooms and more.

    JRA, an award-winning creative studio specializing in master planning, design and project management and ARC, providing casting for theatre, film, TV and commercials.

    Disney's The Lion King on Broadway, Chicago the Musical, Christmas Spectacular Starring the Radio City Rockettes and many more. The Retail & Merchandise department specialises in bespoke merchandise and innovative retail experiences.

    We work with character IPs and brands on product concepts and bring them to life through factory sourcing, product sampling and product development.

    We manage the full process from product concept creation through to manufacturing, through to delivery, and then work on how to bring the in-store experience to life through innovative store design.

    The Director, Retail & Merchandise is responsible for inspirationally leading the cross-functional Retail & Merchandise team to significantly grow our client base, ensure performance of operations to our existing clients is to the highest standards and to drive a culture of continuous improvement and growth.

    Leadership – inspirationally lead the Retail & Merchandise team and foster a culture of high-performance and continuous improvement, and drive team engagement.

    Ensure the performance of the team is managed effectively and follow HR processes as required.

    Client Acquisition – work with the Business Development team to acquire new clients through effective, creative proposals and inspiring pitches.

    Lead the Retail & Merchandise team to ensure our new business proposals include innovative and cost-effective products and services, and we lead the way vs our competitors.

    P&L Management – fully accountable for all aspects of the department P&L.

    Set budgets with the EVP, VP and Director of Finance, and manage closely to ensure all aspects of the department stay on budget, taking pre-emptive corrective action to fill any gaps as required.

    Department Operations – this role will be fully accountable for the end-to-end movement of goods from concept creation to production to delivery or installation, working with our manufacturers and suppliers to ensure our high service levels are met, and optimizing our supply chain accordingly.

    Innovation – lead and manage the team to ensure we are always at the forefront of retail innovation (in-store fitouts, experiences and products).

    Excellent negotiation skills and commercial acumen
    Good understanding of Microsoft Office, particularly Excel
    Excellent project management skills or a project management qualification
    A transformational leader who can drive high performance and team engagement
    We are looking for someone with significant retail industry experience
    Experience of team management is essential
    Competitive Salary
    ~ Company Pension
    ~25 days paid holiday excluding Bank Holidays
    ~ Paid parental leave
    ~ Computer (Mac/Windows)
    ~ Flexible working (office/remote)
    ~ Employee Assistance and Wellbeing Program
    ~ Childcare support
    ~ Status:
    Normal office hours are 09:30 to 17:30, Monday – Thursday, 09:30 to 17:00 Friday


    DIVERSITY AND INCLUSION STATEMENT:
    Way more than a box to check, diversity is core to RWS Global culture.


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