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    Senior Service Designer - London, United Kingdom - Hitachi Solutions, Ltd.

    Hitachi Solutions, Ltd.
    Hitachi Solutions, Ltd. London, United Kingdom

    5 days ago

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    Description

    Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies.

    Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps.

    Our highly skilled team help drive improvements, creating efficiency and growth within organisations. We are committed to Microsoft technologies, with a mission to revolutionise modern businesses. To achieve this we employ the best, most dedicated talent to deliver outstanding technology solutions to both our local and global clients.

    Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer's offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.

    Job Description

    Role

    We are growing our multidisciplinary User-Centred Design consulting team and looking for a SeniorService Designer to join us on our exciting journey and be part of the Hitachi Solutions family. This role will be responsible for enabling the best-in-class digital transformation for our clients in both public and private sectors.

    Key responsibilities

    • You will advocate for a user-centric approach and demonstrate the value of service design
    • Plan and lead service design activities within projects
    • Collaboratively design end-to-end services with a wide range of stakeholders
    • Utilise research and evidence to identify and solve complex problems
    • Work as part of a multidisciplinary team
    • Communicate complex concepts in a simple way that is easily understood by others

    Qualifications

    As an experienced Learning Consultant, you have...

    Experience of working in agile and digital transformation projects

    Experience in designing end-to-end services in complex environments

    Experience involving a wide range of users and stakeholders in design activities

    Experience using research and evidence to understand user needs and test design concepts

    Experience in facilitating actionable workshops that enable the team to progress rapidly

    Possess expert knowledge and know-how in applying GDS Service Standard

    Strong communication skills and comfortable working with engineering and business leaders

    Diversity and Inclusion at Hitachi Solutions

    Diversity is the wellspring of our innovation, and we believe that creativity is fuelled by inclusivity. Our collective success is achieved by fostering and respecting our employees' and customer's individualities coming together as One Team. Hitachi strives to create an environment not only where genders, races, cultures, sexual orientations, and identities can work together, but where the beliefs and views of those participating feel equally represented. You can read more about Hitachi's mission and values here: hitachi-

    Additional Information

    In applying for a role with Hitachi Solutions Europe Limited and/or its affiliates ("Hitachi") you consent to Hitachi collecting and storing your personal information (including your name, job title and email address) in relation to this role and any others that may be suitable in the future. For more information please refer to our Privacy Policy located at

    Beware of scams

    Our recruiting team may communicate with candidates via our domain email address and/or via our SmartRecruiters (Applicant Tracking System) domain email address regarding your application and interview requests.

    All offers will originate from our domain email address. If you receive an offer or information from someone purporting to be an employee of Hitachi Solutions from any other domain, it may not be legitimate.

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