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    Senior Network Operations Manager - Newbury, Berkshire, United Kingdom - Vodafone

    Vodafone
    Vodafone Newbury, Berkshire, United Kingdom

    1 week ago

    Vodafone background
    Description

    Location:
    Newbury / Hybrid
    • Excellent basic salary plus bonus and Vodafone benefits

    Hours:
    Full time 37.5 hours per week - Mon to Fri
    *Hybrid - At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.

    We're a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world.

    With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

    At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company.

    We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

    As a Core Operations Senior Manager in UK, your primary role will be the direct responsibility of the voice core (mobile and fixed) operations.

    In detail, you will ensure preventive maintenance and incident management process across the domain, deployment of new technologies required by Engineering department and drive related automation projects.

    The candidate will also be asked on specific cases to handle E2E incidents or key issues that cut across Voice, Data & Cloud teams.

    To handle those situations, you will have the direct responsibility of Voice core team and will collaborate closely with the Vertical teams of Data Core & Cloud infrastructure to restore service functionalities in due time.

    Providing technical leadership, E2E approach and resolution in the Voice core domains and support incidents & key issues that cut across voice, data and cloud infrastructure
    Collaboration with Engineering and Deployment:

    Work closely with engineering teams to understand system architecture for voice services and contribute insights for enhancing solution resiliency and reliability.

    Collaborate with deployment teams to ensure seamless transitions between development and operational phases.

    Performance Monitoring and Optimization:
    Implement robust monitoring tools to track the performance of mobile Voice core services.
    Identify and implement optimizations to enhance system performance and resource utilization.
    Assess resource requirements for ongoing operations and work collaboratively with procurement teams to ensure availability.
    Optimize resource allocation to meet performance and cost objectives for voice core services.
    In-depth knowledge of VNF & CNF based architectures, mobile and virtual technologies, and networking protocols.

    Good knowledge of mobile and fixed, not limited to voice service but also including data services and traffic handling .

    AWS Certified Cloud Practitioner, ITIL Foundation) is a plus.

    At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.

    If you're excited about this role but your experience doesn't align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

    That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects.

    We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes.

    We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

    Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

    If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website () for guidance.

    We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.



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