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    Data Centre Facilities Manager - London, United Kingdom - Amazon Data Services UK Limited

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    Full time
    Description
    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running.

    We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

    We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.


    You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

    You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

    And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.


    As a Data Center Facilities Manager in Amazon Web Services, you will get to manage the world's largest Cloud Computing Infrastructure.

    We encounter interesting, challenging & complex problems every day, being a technical facility manager in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.

    As a people manager you will actively hire and develop your team of data center experts and technicians. We are currently looking for a Facility Manager in the Berkshire area.

    Key job responsibilities
    Your day job will include (but not limited to):

    • Ensuring we adhere to and exceed Health & Safety standards in all our Data Centers
    • Managing and developing teams of engineers, providing both technical and leadership expertise and ensuring highest levels of performance.
    • Maintaining existing operational Amazon Data Centers to the highest level of Availability
    • Helping to build and bring online new Amazon Data Centers
    • Constantly improving all our processes and procedures, we believe there is nothing we cannot improve
    • Assisting and managing relationships with external vendors and contractors
    • Liaising with internal teams and management groups
    • Creating and maintaining metrics on all aspects of our Data Centers and utilising those metrics to drive positive changes
    • Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
    About the team
    Diverse Experiences
    AWS values diverse experiences.

    Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.

    If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

    Why AWS?
    Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.

    We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

    Inclusive Team Culture
    Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

    Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

    Mentorship & Career Growth
    We're continuously raising our performance bar as we strive to become Earth's Best Employer.

    That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

    Work/Life Balance
    We value work-life harmony.

    Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.

    When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

    We are open to hiring candidates to work out of one of the following locations:

    London, GBR

    BASIC QUALIFICATIONS

    • An excellent understanding of the electrical and mechanical systems involved in critical Data Centre Operations including systems such as feeders, Transformers, Generators, Switch gear, UPS systems, ATS units, PDU units, chillers, pumps, Air Handling units
    • Proven track record of people management and developing teams and in particular ensuring staff are ready for any and conditions through skill and process development
    • Experience managing SLAs through the implementation of proactive issue detection and reporting
    • Able to demonstrate their ability to take ownership of technical issues brought to them by their customer base. If they are unable to resolve certain issues by themselves, can demonstrate a willingness to actively engage other support teams to drive it to resolution
    PREFERRED QUALIFICATIONS

    • Advanced electrical or mechanical qualification (Bachelor's degree or higher in a relevant engineering discipline is also acceptable)
    • Experience working in data centers with an emphasis on building and equipment operation
    • Experience delivering accurate and complete support procedures, system documentation, and issue tracking entries

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