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    Data Co-Ordinator - United Kingdom - Yankee Candle

    Yankee Candle
    Yankee Candle United Kingdom

    1 week ago

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    Description
    Job Description - Order Management Coordinator
    Order Management Coordinator


    Reports to:
    Customer Service Fulfilment Manager

    Contract type:
    Permanent, full-time, hybrid working system

    As an Order Management Coordinator, your pivotal role within our dynamic, collaborative team involves managing orders for multiple major National Accounts.

    From order receipt to fulfilment and delivery, you act as the vital link between customers, the commercial team, and the supply chain.

    Your data-driven approach and regular service level reviews contribute to continuous business improvements.

    Input/review incoming orders for accuracy, including customer specific pricing, promotional discounts, ship dates, terms, shipping requirements, etc before order release.

    Responsible for identifying all EDI/Pricing/Item errors and working with the system manager to rectify quickly.
    Communicate any issues shortages/potential backorders/cuts to commercial teams, while recommending course of action.

    Manages order reservations and prepares orders for pick release to the warehouse management system, while balancing fill rates, shipping window requirements and product availability.

    Responsible for systematic pick releases for managed accounts.

    Maintain customer information held on file, ensure new requirements are communicated throughout commercial, operations, supply chain and recorded to mitigate risk on chargebacks.

    Work closely with the National Account Managers to achieve/exceed targets for invoiced sales, fill rates and profitability.
    Run and maintain reports both for Operational and Commercial use.
    Attend customer visits as the Operational liaison, representing our brands appropriately.
    Flexibility to operate across multiple accounts to balance workload within the wider team.
    Experience of processing orders and managing orderbooks, ideally using an EBS system (Oracle or similar).
    Good command of MS Excel, Word, Outlook, Teams.
    Essential for accurate order management
    Experience of working with a BI package (OBIEE or similar) would be a strong asset
    A second language

    Newell Brands has a strong footprint in the EMEA region, with several thousand employees spread over many corporate offices and manufacturing facilities.

    You might recognise some of our iconic brands, like Parker, Sistema, Spontex, Crockpot, NUK, Coleman, and Yankee Candle, to name a few.

    Flexible hybrid working system (on average 3 days in the office and 2 days at home p.w.)
    Unlimited access to LinkedIn Learning – 17,000+ courses for your professional and personal development
    Discounts on some of our products from brands Parker, DYMO, Sharpie, Contigo, and others
    Employee Referral Program – an opportunity to get a bonus
    Global Service Anniversary Program – recognition of milestone service anniversaries and birthdays
    – paid time-off for charity activities dedicated for local communities right where you live/work
    Access to Employee Resource Groups that foster Diversity, Inclusion & Belonging
    If so, please click on "Apply Online" on this site and upload your CV in English.

    By submitting your CV you acknowledge having read Newell Brands' Privacy Statement for Job Applicants available at If you wish to be considered also for other suitable positions with the company, please explicitly indicate so on your CV/motivation letter .

    Newell Brands is an equal opportunity and affirmative action employer.

    We provide all employees and applicants for employment with equal employment opportunities without regard to race, color, religion, gender, age, national origin, sexual orientation, gender identity, citizenship, immigration status, marital status, military status, any covered veteran status, disability status, genetic information, caregiving responsibilities or any other basis prohibited by law.

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