Jobs
>
Crawley

    1st Line Support Engineer - Crawley, United Kingdom - Uptime Solutions Ltd

    Uptime Solutions Ltd
    Uptime Solutions Ltd Crawley, United Kingdom

    1 week ago

    Default job background
    Full time
    Description
    1st Line Support Engineer (Hybrid - 2 days p/w on-site in Crawley)
    What's this role about?As a 1st line engineer, you will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to efficiently problem solve within our fast-paced environment, you will work with your team to provide market-leading technical support.

    Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from a 1st line engineer to a 2nd line.

    What will I get up to day to day?You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer.
    Your everyday focus will include:
    • Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
      • Windows 10
      • Office 365
      • Microsoft Office
      • Printers and Scanners
      • Various customer applications
    • Basic administration of Windows Server 2012, 2016, 2019.
    • Network troubleshooting.
    • Using our PSA platform to log and respond to support tickets.
    • Identifying and escalating higher-level issues to a senior engineer.
    • Being a people person, delivering support in a friendly and positive manner.
    • Great communication skills, both verbally and in writing will be expected.

    What gets me the competitive edge?

    Stand out from the pack with these things:
    • Passion for technology and self-development.
    • Experience working for a managed service provider.
    • Knowledge of Autotask RMM or PSA.

  • YourRecruit Group

    IT Support Engineer

    6 days ago


    YourRecruit Group Crawley, United Kingdom

    **How does working for an established multi-academy trust sound? Their primary aim is to support various Primary & Secondary Academies and are committed to providing outstanding teaching and learning to enable all pupils to meet the challenges of thetwenty-first century. A great ...

  • Clearwater People Solutions Ltd

    IT Support Engineer

    1 week ago


    Clearwater People Solutions Ltd London Gatwick Airport, United Kingdom

    **IT Support Engineer** · **Responsibilities for the IT Support Engineer** · - To ensure customer demand is managed as effectively and efficiently as possible through Ticketing system, inbound phone traffic, client portal and as a result of service days · - To work within a team ...


  • Clearwater People Solutions Ltd Crawley, United Kingdom

    Our client, an innovative MSP, is seeking a Technical Support Engineer to join their IT Support team on a permanent basis. The Technical Support Engineer will be responsible for playing a vital role in providing support to our clients and assisting internalstaff with an escalatio ...


  • Clearline Recruitmentment Ltd Crawley, United Kingdom

    Our client provides IT support, makes software and websites for companies in the Southeast. They are looking for an IT Helpdesk Engineer apprentice to join their team and help support internal users and external clients. The IT Helpdesk Engineer will beresponsible for basic IT di ...


  • YourRecruit Group Crawley, United Kingdom

    **Senior IT Support Engineer** · **£30,000 - £35,000 + Benefits** · **Crawley, West Sussex** · **How does working for an established multi-academy trust sound? Their primary aim is to support various Primary & Secondary Academies and are committed to providing outstanding teachin ...

  • Agility Recruitment

    Support Engineer

    1 week ago


    Agility Recruitment Horley, United Kingdom

    We are recruiting for a Support Engineer on behalf of the world's largest AEC (Architecture, Engineering & Construction) and Manufacturing global technology and service providers, with over 400,000 subscribed customers. They employ over 550 employees across32 offices globally. Du ...


  • ITECCO West Sussex, United Kingdom

    **BRAND NEW VACANCY, DON'T MISS OUT** · **Role**: 2nd Line Support Engineer · **Location**: Burgess Hill, West Sussex (Flexible WFH) · **Salary**: up to £30,000 DOE · One of my best Microsoft Gold Partner clients is welcoming a **2nd Line Support Engineer** to join their team on ...


  • ITECCO West Sussex, United Kingdom

    **BRAND NEW VACANCY, DON'T MISS OUT** · **Role**: 2nd Line Support Engineer · **Location**: Burgess Hill, West Sussex (Flexible WFH) · **Salary**: up to £30,000 DOE · One of my best Microsoft Gold Partner clients is welcoming a **2nd Line Support Engineer** to join their team in ...


  • Techunite Ltd Crawley, United Kingdom

    Techunite are recruiting for a 1st Line IT Helpdesk Engineer to join the expansion of a company in Crawley. · You will be responsible for day-to-day 1st line support - the upkeep, configuration and reliable operation of client and internal computer systems, servers, and security ...


  • Expert Employment Limited Crawley, United Kingdom

    We are looking to recruit a highly service focused Desktop Support Engineer for the resolution of customer PC related Incidents, requests or changes as per the established Service Level Agreements · Key requirements: · Troubleshoot and resolve PC incidents · Perform IMAC · Hardwa ...


  • ITECCO West Sussex, United Kingdom

    **2nd Line Support Engineer, West Sussex, up to £30K DOE** · **Role: 2nd Line Support Engineer** · **Location: Burgess Hill, West Sussex (Flexible WFH)** · **Salary: up to £30,000 DOE** · **Contact me directly or click APPLY today for immediate submission.** · **Has your dream al ...


  • Techunite Ltd Crawley, United Kingdom

    Techunite are recruiting for a 2nd Line IT Helpdesk Engineer to join the expansion of a growing company in Crawley. · You will be responsible for day-to-day 2nd line support - the upkeep, configuration and reliable operation of client and internal computer systems, servers, and s ...


  • TN Recruits Crawley, United Kingdom

    ICT 2nd Line Support Engineer, Crawley Based · This is a unique opportunity to join a family run business with over 90 Years' experience at the top of the Luxury Car Sector. This is a chance to work for a thriving business due to their growth plans, who are known for valuing and ...


  • Bluestream Recruitment Reigate, United Kingdom

    As **Technical Support Engineer** you will be part of a friendly, supporting Global Customer Service Centre delivering 1st and 2nd line technical support on products, service and billing enquiries · As **Technical Support Engineer** you will report to the Customer Support & NOC M ...


  • YourRecruit Group Reigate, United Kingdom

    **Senior IT Support Engineer** · **Reigate, Surrey (Hybrid Working)** · **£35,000 - £45,000 (DOE) + Benefits** · **How does working for a leading IT support managed services provider based in Reigate, Surrey sound? My client has been supporting businesses for over 20 years and th ...

  • ITECCO

    IT Support Engineer

    1 week ago


    ITECCO Surrey, United Kingdom

    **IT Support Engineer, Surrey, up to £35,000 DOE** · **Role: IT Support Engineer** · **Location: Guildford, Surrey (onsite)** · **Salary: up to £35,000 DOE** · **Contact me directly or click APPLY today for immediate submission.** · **Don't miss out** · **?? ??** · **Are you read ...

  • ITECCO

    IT Support Engineer

    1 week ago


    ITECCO Surrey, United Kingdom

    Are you looking to kick-start your IT career? Look no further, this is the role you have been waiting for · One of my clients is welcoming an enthusiastic **IT Support Engineer** to join their team in the Godalming office on a permanent basis · This role will expose you to hands- ...

  • DG Partnership Ltd

    IT Support Engineer

    4 days ago


    DG Partnership Ltd Surrey, United Kingdom

    **IT Support Engineer - Competitive Salary - Farnham, Surrey / Remote** · **The Role · Are you an enthusiastic IT Support Engineer looking for your next challenge? If so, we have the perfect opportunity for you. · As a result of our continued growth, we are looking for an IT Supp ...


  • Clearwater People Solutions Ltd Horsham, United Kingdom

    Our client is currently seeking a skilled 2nd Line Support Engineer to implement a wide range of IT and Telephony services to their growing portfolio of surrounding businesses. · This is an exciting position for someone looking to continually grow their skill set in a faced-paced ...

  • GreatFind Recruitment

    IT Support Engineer

    5 days ago


    GreatFind Recruitment Surrey, United Kingdom

    GreatFind Recruitment is excited to announce an opportunity to join a highly reputable independent school in Surrey as an IT Support Engineer. Nestled in the idyllic Surrey countryside, this school boasts state-of-the-art facilities and a welcoming, supportivecommunity. This is a ...