- Responsible for remote support and onsite maintenance of our checkpoint automation, PC and server hardware; Maintain Windows and SQL Server environments; configure and install APC UPS's;.
- Shifted between Full time office hours out of office hours dependant on rota
- Direct report to the Support Manager.
- Working with Development and Testing implementation departments on checkpoint systems.
- Working within the Service Department and with the Development and Testing implementation departments on current and future systems
- Continually build relationships with internal stakeholders to achieve the successful maintenance of checkpoint assets
- Will need to work with the commissioning team to gain controls experience and understanding of the interfaced systems
- Always follow and promote Group and Company policies and procedures
- Ensure all Company equipment and personal PPE properly used
- Fully Understand and always adhere to the Company's Equality Policy at all times
- All employees must conduct themselves in accordance with our Corporate Company Values and Business Ethics at all times
- High level IT knowledge
- PLC Controls Background
- Proven experience of technical support
- Previous experience in a similar working environment
- Solid working knowledge of:
- Windows Server
- SQL Server
- Windows Operating System
- Network Infrastructure and cabling
- High Level Problem solving
- 5 Year traceable work history
- Fluent Written and Spoken English
- Valid UK Passport
- Wide ranging technical background
- Automation
- Conveyor systems
- Control systems
- Electrical power systems
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Remote Support IT Engineer - Bedford, United Kingdom - Workday
Description
IT Support Engineer
Bedford
Provide 1st, 2nd, 3rd line support; track hardware and asset management; configure remote access hardware.
ESSENTIAL DUTIES AND RESPONSIBILITES:
Technical
Time Management
Communication
Team Working
Cross Functional Working
Health & Safety
Equality
Company Values
Skills & Attributes
Experience
Previous experience in all or some of the following areas:
Qualifications
IT, Electrical & Controls qualifications to be taken into consideration
Pay Range:
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.