Jobs
>
Norwich

    Business Support Assistant - Norwich, Norfolk, United Kingdom - Service Service Employment Agency Limited

    Service Service Employment Agency Limited
    Service Service Employment Agency Limited Norwich, Norfolk, United Kingdom

    1 week ago

    Default job background
    Description

    My client is a very successful Norfolk based organisation offering professional training in the Financial Services Sector as well as apprenticeships and leadership training.

    My client pride themselves on being at the forefront of online delivery that inspires innovation, curiosity and professional growth through learning.

    If you are looking for a meaningful career within a progressive and expanding business, I would love to hear from you.

    As a Business Support Officer, you will work as part of the business support team to provide core administrative and customer care services that ensure our company, contracts and programmes run successfully.

    Objective 01 – Administration – To support the end-to-end administrative process of my clients contracts and programmes.

    Objective 02 – Compliance – To compliance check your own, team members and colleagues work to ensure it meets the required standards.

    Objective 03 – Customer Service – To provide support, information and guidance to my clients stakeholders ensuring their queries are progressed accurately and efficiently.

    Ensure all stages and requirements are fully, accurately, and diligently completed with signatures from the training provider, learner and employer.

    Transfer key information on apprenticeships to The Apprenticeship Service accurately for employer approval
    Concerns escalated to the senior management team in instances of high level of leavers or mass change of employment from any single employer
    Ordering course materials to support the delivery of our programmes
    Support the set-up and maintenance of key learner management systems such as Microsoft Teams and Office 365 folders
    Support the organisation of learning events and activities, such as new class cohort training dates into systems and ensure invitations are received
    Provide system and process support, ensuring colleagues follow administrative processes correctly and escalating where this may fall short
    Support with company administration, such as obtaining quotes for renewals or organising interviews
    Compliance

    To ensure that as a result of initial assessment and the onboarding process all recognised prior learning has correctly resulted in a Funding Adjustment, and that these adjustments are accurate and recorded properly with supporting evidence.

    To ensure where recognised prior learning has been identified that the Training Plan has been adjusted appropriately, including the correct amount of off-the job training required is recorded.

    To fully audit the Apprenticeship Evidence Pack before the learner commences on programme.

    To monitor that for all new starts there is Evidence of Learning on First Day against the knowledge, skills and behaviours of apprenticeship standards.

    To audit Progress Reviews each month to ensure they have occurred timely, the content is in line with set standards and that all parties have signed.

    As a Business Support Team, to sample 5% of learner records for compliance against SET standards, which include
    Department for Education and Ofsted requirements. Customer Service
    To answer the phone to incoming queries within 3 rings
    To be a brand ambassador for my client, presenting a professional, progressive, and polite organisation at all times.
    Uphold and embolden our policies at all times, including the safeguarding of our learners.

    Assist in system / process automation and enhancement, including the production of materials (such as video) that stakeholders can self-serve important information.

    Any other duties as reasonably required by the business and your line manager
    Timely and accurate processing of sensitive personal and commercial data.
    Fully comply with company processes, policies, and procedures at all times.

    A brand ambassador for my client, representing the company in a professional, polite and progressive manner at all times.

    Naturally diligent, ensuring all information and data handled is accurate and to the highest quality standards.
    Keen to support others.
    Very strong technology skills, proficient and competent with Microsoft Office, Microsoft Teams, and using Customer.
    Remote working (nationwide)


    • Smart / casual dress code
    • 20 (plus Bank Holidays)
    • 5 additional discretionary Christmas holiday days
    • Nest Pension
    • Commitment to your training and development
    • Start the weekend early (2PM closing on a Friday)
    • Team Social events
    •
  • Atkinson Moss

    Sales Support Assistant

    4 days ago

    Atkinson Moss Norwich, United Kingdom

    I'm very pleased to be supporting my client in their search for a innovative and fresh thinking Sales Support Assistant. As their on-line sales increase, they are looking for someone to offer account management and administration support, concentrating ontheir retail partners, se ...

  • Reed Business Support

    Administration Support Assistant

    1 day ago

    Reed Business Support Norwich, United Kingdom

    We are recruiting for a new role based in Norwich. This is an exciting opportunity to join a very stable and successful company who are looking to recruit someone in administration support. · The role is varied and will cover the following. · - Booking business travel · - Adminis ...

  • McCarthy Stone

    Care and Support Assistant

    1 week ago

    McCarthy Stone Norwich, United Kingdom

    McCarthy Stone are looking for a professional **Care and Support Assistant **to join their team at** our Daisy Hill Court, Norwich, Norfolk** · **Base Salary: £10.72 up to £12.02 (see below for details)** · **Hours: 20 **hours per week. · **Development Information** Daisy Hill Co ...

  • Red Balloon Learner Centre

    Learning Support Assistant

    3 days ago

    Red Balloon Learner Centre Norwich, United Kingdom

    **Red Balloon** · **289 Drayton Road** · **Norwich** · **NR3 2PW** · **Tel: ** · **Headteacher: Lisa Andrews** · **NOR- 25** · **Age range · - 12-17** · - ** Salary - £9.975 pa**: · - ** Temporary until 31 December 2023**: · - ** Part Time**: · - ** 25 hours per week**: · - ** Te ...

  • City Academy Norwich

    Learning Support Assistant

    1 week ago

    City Academy Norwich Norwich, United Kingdom

    **Sapienita Education Trust** · **City Academy Norwich** · **299 Bluebell Road** · **Norwich** · **NR4 7LP** · - ** Salary - SCP1 £17,793 - £18,112 actual pa (£20,058 FTE)**: · - ** Permanent**: · - ** Full time**: · - ** 37 hours a week**: · - ** Term Time + 2 Weeks**: · - ** Re ...

  • Quadram Institute

    Executive Support Assistant

    1 week ago

    Quadram Institute Norwich, United Kingdom

    Applications Close: 11 March 2024 · **Salary**: £27,750 to £30,500 per annum depending on qualifications and experience. · Contract Length: Permanent, full time · Applications are invited for an Executive Support Assistant to join the Directorate Administration Support Team at Qu ...

  • Pasta Foods Limited

    Sales Support Assistant

    3 days ago

    Pasta Foods Limited Norwich, United Kingdom

    **The Role** · Due to internal promotion, we are looking for a Sales Support Assistant to join our team. Based within our Norwich offices, you will be working as part of a successful, dynamic, and proactive sales team with ambitious growth targets and a passion for best-in-class ...

  • Betta Future

    Learning Support Assistant

    1 day ago

    Betta Future Norwich, United Kingdom

    Do you want to make a difference in someone's life? This is the right job for you. · Position Type: Part-Time (3 days a week) with the potential for permanent placement · Term: Spring & Summer Term (February 2024 to August 2024) · Working Hours: 8:30 am - 3:30 pm, including lunch ...

  • Saffron Housing Trust

    Executive Support Assistant

    1 week ago

    Saffron Housing Trust Norwich, United Kingdom

    **Key responsibilities include**: · - Arranging, attending meetings, taking notes, and following up with action items. · - Prioritise messages, invites and appointments. · - Responds on behalf of the Chief Officer to enquiries received if appropriate. · - Prepare materials for me ...

  • Ormiston Academies Trust

    Learning Support Assistant

    2 days ago

    Ormiston Academies Trust Norwich, United Kingdom

    **Learning Support Assistant** · **Permanent post, term time plus one week** · **Grade 2 (NJC points 3 - 5), full time salary of £20,812 p.a.** · **Examples of pay**: · **31 hours per week over 5 days on point 3 - pro rata £14,998 p.a.** · **31 hours per week over 5 days on point ...

  • Norfolk County Council

    Attendance Support Assistant

    1 week ago

    Norfolk County Council Norwich, United Kingdom

    Joining the Education Quality Assurance, Intervention and Regulation Service (EQAIRS) will give you an opportunity to be part of an innovative team that makes a difference to the education and safeguarding of children in Norfolk. Working in our Service will give you the opportuni ...

  • Norfolk County Council

    Business Support Assistant

    1 week ago

    Norfolk County Council Norwich, United Kingdom

    **Temporary Business Support Assistant I Approx. 1 month assignment to 31 March 2024 I £11.98 per hour (Scale C) | 37 hours per week (Monday to Friday) I Hybrid/County Hall, Norwich** · We are looking for a motivated and enthusiastic person to join our Business Support and Develo ...

  • St John the Baptist Catholic MAT

    Learning Support Assistant

    1 week ago

    St John the Baptist Catholic MAT Norwich, United Kingdom

    **Notre Dame High School** · **Surrey Street** · **Norwich** · **NR1 3PB** · **Tel: ** · - ** Salary - Grade D points 5 & 6, £14,956 - £15,206 actual pa**: · - ** Permanent**: · - ** Part Time**: · - ** 27.50 hours per week**: · - ** Term time plus 1 week**: · - ** Required for J ...

  • Norfolk County Council

    Specialist Support Assistant

    5 days ago

    Norfolk County Council Norwich, United Kingdom

    **Permanent contract | 16.5 hours per week, 40 weeks per year | £8,724 to £9,381 per annum (Grade E) | Countywide** · Come and join our dynamic team supporting deaf children and young people across Norfolk. · This is an exciting opportunity to join Virtual School Sensory Support ...

  • City College Norwich

    Learning Support Assistant

    1 week ago

    City College Norwich Norwich, United Kingdom

    **City College Norwich** · **Ipswich Road** · **Norwich** · **NR2 2LJ** · **Tel: ** · - ** Salary - up to £15,937 actual per annum**: · - ** Permanent**: · - ** Variable hours - up to 35 per week**: · - ** Term time** · Do you have the desire to make a difference, have great peop ...

  • Future Education

    Learning Support Assistant

    5 days ago

    Future Education Norwich, United Kingdom

    **Future Education Independent School** · **168b Motum Road** · **Norwich** · **NR5 8EG** · **Tel: ** · **Headteacher: Debbie Edwards** · - ** Salary - £ actual pa **(£20,971.60 FTE) · - ** Permanent**: · - ** Part Time**: · - ** 33.5 hours per week**: · - ** Term Time plus 2 wee ...

  • LMP Group

    Learning Support Assistant Apprenticeship

    3 days ago

    LMP Group Norwich, United Kingdom

    **Brief overview of the role** · To work under the direction/instruction of teaching/senior staff in supporting individuals within the classroom or with a · small group of students with a specific need. · To use effective communication and work in conjunction with teachers and ot ...

  • Unity Education Trust

    Home Learning Support Assistant

    5 days ago

    Unity Education Trust Norwich, United Kingdom

    **Home Learning Support Assistants required for Engage Educational Services** · This role involves supporting young people who are medically unfit for school and involves travel and lone working. It does involve supporting young people with their learning inside their own homes. ...

  • Norfolk County Council

    Programme Business Support Assistant

    2 days ago

    Norfolk County Council Norwich, United Kingdom

    **Permanent contract | £21,575 to £21,968 per annum (Scale D) | 37 hours per week | County Hall, Norwich** · We are looking to recruit an experienced business support assistant to provide purchasing and financial support to our busy IMT teams. · The successful applicant will be e ...

  • Blackstone Global Group Limited

    Healthcare Assistant/support Worker

    1 week ago

    Blackstone Global Group Limited Norwich, United Kingdom

    Our client has openings for Healthcare Assistants/ Support Workers for Full-Time, Mixed shift in **Norwich NR12.** Looking for applicants with prior experience in Healthcare Sector. · **Job Details as Healthcare Assistant/ Support workers**: · - Job Type: Full-Time · - Location: ...