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    Projects and Quality Supervisor - Chelmsford, Essex, United Kingdom - Juniper Education

    Juniper Education
    Juniper Education Chelmsford, Essex, United Kingdom

    2 weeks ago

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    Description
    Quality Assurance Manager - Hybrid
    Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape the future generations. we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. In the education and tech industry, your work directly influences the lives of students and educators.

    Whether you're developing cutting-edge educational technology, supporting school leadership teams directly or designing solutions to enhance the learning experience, you could make a lasting and positive impact on the future.

    We look after you, so that you can look after our children.
    Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all.
    Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs.

    Innovation:
    Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education.

    The primary purpose of the role is to manage the Juniper software QA/Testing team with required testing and defect tracking.

    This will include liaising with Juniper Operations along with any relevant third-party suppliers to ensure that systems are delivered to a high quality and meet business requirements.

    It is expected that the Test Manager has experience managing Test or QA teams within an Agile environment. This will include experience in people and performance management of your Teams.

    You will be managing a team of 6 test analysts using an Agile environment - capturing test cases and defects using Jira and Confluence.

    You will be responsible for escalating any system related issues and for verifying any specific data issues.

    The Test Manager will work within the Technology department and will help drive consistent high-quality systems for the business and its Product needs.

    The Test Manager is expected to have a solid understanding of the following areas – Writing effective test Cases, Agile User Stories and Acceptance Criteria, Automated Testing, Regression Testing, Functional and Non-Functional Testing.

    Responsible for the quality of software testing for both web and desktop-based products.
    Proficient with Agile software methodologies – SCRUM, Kanban
    Excellent knowledge of Agile management systems including Jira and Confluence

    Ensuring the Juniper Test Team function to the best of their ability and help set them up for success.

    Participate in requirements gathering and planning sessions in order to determine required test cases
    Good knowledge of testing tools – including automated testing and building regression test packs
    Attending daily stand-up meetings and providing testing updates
    Providing testing updates to key stakeholders and exec teams
    Raising defects within Jira and working closely with software development team for resolution
    Data centric testing – data import and export processes
    Discuss with business users & IT developers to understand the scope of projects and the key features
    Ability to provide accurate and realistic estimations on testing requirements
    Good knowledge of testing both desktop and web-based applications


    • Testing responsibilities shall include;
    System Testing (first and second testing)
    End to End Testing
    Regression testing
    User Acceptance Testing (may delegate to front end user)
    Non-Functional testing o Performance testing
    Working closely you're your team and Software Engineering to help reduce defects and ensure systems function as expected.
    Experience of working with testing software (such as X-Ray) to produce test based reporting.
    Experience of working with multiple data file formats including XML, JSON, CSV and Fixed width text files

    Experience of analysing data to identify data related issues and provide associated information and support to help address any data issues identified.

    Experience of monitoring and maintaining SFTP transfer servers and associated mechanisms
    General knowledge of ETL/Data Transformation processes during database import procedures – including good knowledge of general database schemas and data field formats

    Excellent Team Management skills – including both team and individual performance appraisals and on-going personal development for your team members.

    #
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