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Shirebrook

    Systems Coordinator - Shirebrook, United Kingdom - Frasers Group

    Frasers Group
    Frasers Group Shirebrook, United Kingdom

    2 days ago

    Frasers Group background
    Full time
    Description

    Job Description

  • Represent Everlast Gyms as an ambassador for the business
  • Support gym teams with remote troubleshooting and training
  • Reviewing, managing and taking action to resolve tickets raised through our HALO system
  • Identify pain points and report to the Systems and Data manager along with any solutions
  • Update basic knowledge articles and training materials for our gym & central teams
  • Provide reporting and data for various departments within the central team
  • Testing system issues and liaising with third party support teams to resolve
  • Supporting department heads with recovery of monies owed
  • Working reactively on ad-hoc Systems & Data related tasks as required by the Systems & Data Manager
  • Qualifications

  • Excellent interpersonal skills
  • Efficient with Microsoft Office
  • Great time management skills and ability to work to tight deadlines
  • Attention to detail
  • The ability to Think Without Limits
  • Ambition to grow and develop
  • Positive and energetic
  • Adaptable, with an ability to work independently and as part of a team
  • A solution driven approach
  • A passion for health and fitness.
  • Desirable

  • Experience of Leisure Management Systems (desirable)
  • Knowledge of Direct Debit schemes.
  • System configuration and administration skills.
  • Additional Information

  • Think without limits - Think fast, fearlessly, and take the team with you.
  • Own it and back yourself - Own the basics, own your role and own the results.
  • Be relevant - Relevantto our people, our partners and the planet.

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