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    Help Desk Engineer - England, United Kingdom - EVCOM

    EVCOM
    EVCOM England, United Kingdom

    5 days ago

    Default job background
    Description

    Job Role:
    AV Engineer (1 year FTC)

    Company Name:
    Jacobs

    Massey Sector:
    Corporate Live Events Job type:

    Contract Salary:
    £30k-£35k

    Job Location:

    Surrey Job description/ responsibilities: We have a new 1-year fixed term contract opportunity working on behalf an IT consultancy firm for an AV Engineer who will be able to work onsite in Surrey and on occasion in London.

    Configuration & installation of AV devices, eg, Poly, Crestron, AMX, Cisco, Yealink, Logitech, Microsoft Teams
    Perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers & LCD/Plasma Displays
    Coordinate with AV equipment OEMs for resolution/workarounds, when required
    Assist with company meetings/functions that require use of AV infrastructure (audio, video conferencing, webcasting, visual display or projection, and control system (AMX, Crestron) operations
    Interact with our client's customer help desk ticketing system to respond to their end user requests
    Daily system testing to ensure equipment and room functionality
    Perform remote testing for local and regional offices
    Polycom AV equipment management and configuration
    Establishing and testing of individual and group VC sessions, i.e. meeting support, including consultation of users on best possible connection type
    Ensure operational availability of all dedicated audio visual and Video Production environments
    Good Knowledge of Windows based devices
    Audio Visual systems – 1 year
    Video Conferencing – 1 year
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