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    Client Services Senior Administrator - Edinburgh, United Kingdom - Tate

    Tate background
    Description

    Job Title:
    Customer Service Administrator

    Type:
    Temp to Perm, Full-Time, Fully Office Working

    Hours:
    Monday to Friday, 09:00 - 17:00
    Tate Recruitment is seeking outstanding Customer Service Administrators to join their client, Diligenta, in Edinburgh.

    For nearly 200 years, people have trusted Standard Life/ Diligenta to take care of their retirement needs and life savings.

    Standard Life is now a part of Diligenta, a UK-based FCA-regulated subsidiary of Tata Consultancy Services (TCS), and it specialises in the provision of business process services for the life and pensions industry.

    Today, they provide services to millions of clients who approach them directly, through advisers, and through their employer's pension plan.

    They take pride in consistently delivering excellent client service.

    Are you a skilled communicator with a passion for providing exceptional customer service? Do you thrive in a fast-paced office environment? Respond promptly and professionally to customer inquiries via phone, email and mail.

    Process pension-related transactions accurately and efficiently.
    Provide support to clients with navigating our online portal and other digital platforms.
    Assist with general administrative tasks to ensure smooth operations of the office.
    Previous experience in a customer service or administrative role is preferred.
    Proficiency in MS Office suite and ability to learn new software systems.
    Knowledge of pension services or financial services industry is a plus but not required.
    Competitive hourly rate during temp period with potential for permanent placement.
    Opportunity for growth and career advancement within the company.
    Full-time, consistent schedule with weekends and evenings off.
    If you are ready to embark on a rewarding career journey with a reputable pension provider, we encourage you to apply today

    Your comfort and accessibility are our priority, and we are here to support you every step of the way.



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