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    IT Support Analyst - United Kingdom - Optima UK Inc Ltd

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    Description

    Our client is currently looking for an IT Support Analyst. My client is a leading manufacturer of ambient foods. The successful candidate will play a key role in being responsible for the maintenance as well as the reliable operation of computer systems.

    Duties and responsibilities:

    • To install hardware/operating systems across the site as well as applications across the site.
    • To be able to tutor staff/clients to be able to set up systems or resolve issues.
    • To be able to replace parts when required, as well as being able to support the roll out of new applications.
    • To be able to effectively set up new users to company standard.
    • To install as well as maintain IPS/IDS, Firewall, Anti-Virus, Anti-Spam and Anti-Malware.
    • To test and evaluate new technology being implemented.

    The Candidate/Qualifications

    • Graduate or commercial experience of at least 2/3 years within the field of IT.
    • Proven track record in being able to resolve basic issues associated with system configuration.
    • Knowledge of best practices within IT and being able to assess problems and solutions with this in mind.
    • Hands-on knowledge of MS Office package.
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