- Natural interest in technical sales/presales with good commercial acumenExperience in onboarding and consulting with customers through their integration journeyA broad knowledge of ecommerce systems and best practice, ERPs, CRMs and similar business systemsExperience in project management and delivery, providing support for technical integrations and APIsExperience with SQL, to query and analyse dataStrong relationship building skills – service minded with a keen interest in building long-term business relationshipsDemonstrable ability to improve processes and propose new product improvementsHighly organised and proactive, with excellent attention to detailFlexible and adaptable team player with the ability to work well in a fast-paced environmentA problem solver with strict attention to detailGenuine willingness to learn and get involvedDesirable:Bachelor's or Graduate's Degree in computer science, engineering, mathematics, or information systemsA keen interest and understanding of the fine wine market.
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Technical Account Manager - London, United Kingdom - Liv-ex
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Technical Account Manager A newly created role within the Account Management team for an enthusiastic, confident Technical Account Manager to drive the adoption of our automation services and API usage across the customer baseLocation:
Borough, LondonCompetitive salary dependent on experience. Company performance-related profit share, healthcare insurance & wellbeing benefits.
About Liv-exWith over 630 members worldwide, Liv-ex is today the global marketplace for the wine trade.
We offer a multitude of business services covering trading opportunities, data, logistics and various automation technologies; aimed at a diverse group of wine businesses, from ambitious young start-ups to established merchants and traders.
Our aim is to make the wine trade more transparent, efficient, and safe, for the benefit of our members and the market as a whole.
We are hardworking, committed and action oriented, retaining a valued neutrality in the market.Founded in 2000, Liv-ex has grown to serve a growing number of members in the B2B sector, with an ever-expanding range of services.
We help our members and other stakeholders to better understand the fine wine market and identify profit opportunities.Summary PurposeLiv-ex is looking for an enthusiastic, confident and hardworking technical account manager to join the commercial team reporting to the Head of Account Management.
You will lead and help set the Automation & Integration strategy, selling the broader vision for Automation both internally and externally.
ResponsibilitiesWork alongside the Account Managers and the Product team to drive the adoption of our Automation services, including our suite of APIsDevelop and grow relationships with our automation customersClear understanding of our customers business needsManage our developer partner program with ERP and software development providersLiaise with key stakeholders both internally and externally to help drive new projects and solve service requests, with an array of systemsLead a small teamKnowledge, Skills and Experience Essential:3-5 years of previous experience in a Technical Account Manager role or similarExcellent technical, communication and organizational skills