- Take Service Department bookings.
- Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
- Meeting and greeting service customers and identifying their service requirements
- Updating customers with technical issues
- Dealing with complaints
- Seize opportunities for up selling products
- Must have previous experience as a Service Advisor
- Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
- Must be money motivated with confidence in up selling
- Must be fully customer focused, presentable and professionally dressed
- Ability to thrive within a busy service department
- Full clean UK Driving Licence
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Service Advisor
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Service Advisor - Northampton, United Kingdom - Auto Skills UK
Description
SERVICE ADVISOR
Basic Salary - Up to £28,000
OTE - £35,000 +
Hours- Monday to Friday 8am to 6pm (Saturday 1-3 8am-1pm)
Location - Northampton
Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.
Responsibilities of a Service Advisor