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    Helpdesk Administrator - United Kingdom - BoyleSports

    BoyleSports
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    Description

    Job Title:
    Information Technology Help Desk Administrator
    Technology

    Reports to:
    Helpdesk Manager

    As our new IT Helpdesk Administrator, you will be responsible for providing local IT Support to all staff onsite in our Gibraltar office and also remote support to Head Office and other business units when required.

    The holder of this role will work independently in our Gibraltar office but will be part of a team based in the Head Office ensuring end-to-end support services are delivered to high quality.

    Responsible for delivering high-quality IT support to colleagues across all locations.
    Responsible for providing all desktop operating system support.
    Responsible for providing support for all desktop software, including standard and bespoke applications.
    Contribute to IT systems concerning new building fit-outs or changes/moves.
    Responsible for ensuring quality support of peripheral devices such as printers, biometrics etc.
    Liaising with other IT teams and the wider technology teams where necessary.
    Travel to remote sites as required
    Participate in the extended hours shift rota, including weekends as required.
    Proven experience in office fit-outs and support post-installation.
    Excellent knowledge of Office 365 applications.
    Knowledge of SCCM and software distribution tools is desirable.
    Knowledge of basic networking including troubleshooting DNS / DHCP issues.
    Knowledge of network patching and cabling systems.
    Knowledge of office telephony systems is desirable.
    Microsoft Windows.
    Active Directory, including Group Policy
    BoyleSports is an equal opportunities employer, and we welcome applications from all suitably qualified persons
    Phone Number (required)

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