Jobs
>
London

    Senior L&D Manager - London, United Kingdom - nando's

    nando's
    nando's London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description
    Salary up to: Competitive

    Overall purpose of role

    To lead and manage the Nando's Central learning pathway, developing content to meet learner and business needs and build and maintain pathways that support all roles in Operations to have the knowledge, skills and capability to perform in their roles and beyond. Work with the L&D project lead and Regional Training Managers to support any business projects or emerging operational needs where an L&D need maybe identified, ensure appropriate content is designed and embedded or updated within our pathways so our pathways remain relevant and up-to-date. Manage and co-ordinate our Nationally held training interventions, ensuring trainers, learners and external stakeholders have all the resources, information and communication they need to run successful workshops.

  • Being the gatekeeper for our Central Learning Pathways, ensuring they are up-to-date, remain relevant, support our Nando's priorities and flow well to provide our learners and leaders with clarity on their learning journey and easy access to our learning offering
  • Designing and evaluating content on our learning pathways that enable every role in Operations from Nandoca to MD to have the skills, knowledge and behaviours to be competent and confident in their roles.
  • Partnering with the L&D Project Lead and Regional Training managers, designing, evolving and embedding new or updated content into the pathways.
  • Partner with the CS specialists to support them to translate their expertise and passion into training content within the pathways that pass on skills well and keep their content up-to-date
  • Lead and develop the central pathway team to inspire them in terms of by how they contribute to the ambition and plans for Nando's. Work with them to ensure we are enabling them to be the best they can be and are continuing to grow and stretch and role model our values and attitudes
  • Bringing our grow principles to life through ensuring the knowledge, skills, tools, and resources to grow people are embedded and threaded throughout the learning pathways

    • Key stakeholders

  • Heads of function and CS Specialists
  • Central Learning pathway team
  • Regional L&D Team
  • CS L&D Manager
  • PST
  • Regional People Partners

    • Key responsibilities

  • Ensure our Central Learning Pathways meet the needs of our learners, leaders and business priorities, keeping them up-to-date, relevant and provide our learners and leaders with clarity on their learning journey and easy access to our learning offering
  • Collaborate with content designers, Pathway L&D Specialist and subject-matter experts to redesign and develop course content, instructional materials and all other related material
  • Collaborate with L&D Project lead to design and integrate any training requirements into the pathway and interventions from business priorities or changes
  • Manages the central pathways team providing the required level of support growing them to be the best they can be.
  • Evaluate our learning pathways, programmes and content, modifying where necessary, in order to adapt to changes in the work environment
  • Evaluate the relevance of the training content for the achievement of performance objectives
  • Ensure alignment with stakeholders across the organisation to ensure consistency
  • Consolidate training needs identified to inform an annual Learning and Development pathway content plan
  • Develop training calendars for centrally held programmes aligned to business needs and objectives across the business and support the Regional Training Managers to align training plans
  • Regularly examine training objectives within the pathways to maintain alignment with business priorities and plan, revising as necessary
  • Support the development of leadership development content alongside the senior L&D Specialist to ensure that Nando's has a competent and sufficient pool of potential future leaders
  • Create and distribute an annual training calendar
  • Manage our inventory of resources and training materials
  • Create, revise and distribute resources and training materials when required to support training delivery
  • Develop and evaluate training material to ensure quality, content accuracy and the relevant and appropriate learning experience for targeted audiences
  • Manage the maintenance and relevance of course materials to ensure applicability to current practises and revisions
  • Identify, select and manage any external training and accreditation bodies, agencies and providers necessary to deliver required training to appropriate standards
  • Take responsibility for compliance to any relevant statutory requirements and accreditation criteria for pathway interventions
  • Compile monthly reports for submission to management and relevant stakeholders
  • Collate and maintain accurate and up-to-date records of all training undertaken for reporting
  • Monitor and review execution of reporting
  • Manage and monitor the Central pathways budget
  • Administer all training-related invoicing

    • Key skills and attitudes

  • 8 years + experience in Learning & Development / Training roles
  • 3 years + people management experience of skilled professionals
  • Thorough understanding of the principles of L&D and the role it plays within an organisation
  • Deep knowledge and understanding of L&D, learning solutions, adult learning theories etc
  • Operationally minded and focused with the ability to understand and make solutions fit for a busy restaurant environment
  • Experience at designing engaging multi channel learning, able to create effective training interventions using multi channels for our diverse workforce and choose the most appropriate method for their interventions and audience
  • Experience in roles working alongside numerous stakeholders and SMEs
  • Able to quickly develop strong relationships, credibility and trust with a wide range of stakeholders
  • Demonstrates a high attention to detail, ensuring the accuracy of work completed. Maintains high quality standards in the output they produce and encourages others to meet similar standards. Consistently evaluates work to achieve excellent results.
  • Demonstrates knowledge of learning technologies, different learning formats and deployment methods
  • Excellent people management skillsAble to manage the day to day communication, activity and motivation of your teamAble to direct, coach and grow individuals within the team to enable them to play to their strengths and be the best they can beAble to provide effective feedback to demonstrate areas of strength and areas for further development
  • Creative – able to take learning needs and propose new engaging and effective solutions
  • Ability to prioritise and manage high volume of workload and multiple tasks and workstreams, build practical plans and support others to do the same
  • Commercially orientated – keeps commercial aspects in mind when solving problems, taking actions, or making decisions
  • Analytical, able to analyse a large volume of data and information, quickly understand and identify key trends and important information relevant to the task at hand and use to inform decisions and outputs
  • Interest in business issues and motivated to add value
  • Strong problem solver who has the ability to work through ambiguity and make sound judgements
  • Self-motivation – able to set and maintain direction and focus with minimal supervision
  • Strong influencing skills – able to influence at all levels
  • Confident to collaborate and consult with others
  • Confident with the ability to work well under pressure
  • Curious and keen to learn and driven to keep abreast of subjects and trends in Learning and Development
  • Proven ability to be flexible and adaptable in a continuously evolving environment
  • Actively role models our Grow Others principles
  • Structured approach and adheres to agreed processes and procedures
  • Excellent visual written and verbal communication skills
  • Strong self-awareness, taking responsibility to develop it and accountability for your impact

    • This role is hybrid & will need to based from our Putney Office 3 days a week.

    #LI-DNI

  • James Gray Associates

    L & D Manager - London -

    3 days ago

    James Gray Associates London, United Kingdom

    Learning & Development Manager - London - £55,000pa. · As the Learning and Development Manager, you will be responsible for supporting the delivery of the company's L&D strategy. You will take the lead on the execution of a leaning and development agenda focused on meeting the bu ...

  • Penningtons Manches Cooper LLP

    L&d Specialist

    1 week ago

    Penningtons Manches Cooper LLP London, United Kingdom

    Overview: · **Responsibilities**: · **General** · - Stay up-to-date with industry trends and best practice to ensure training content remains current and relevant. · - Collaborate with Head of L&D to implement a comprehensive learning and development strategy aligned with the fir ...

  • Tiger Recruitment Ltd

    L&d Administrator

    1 week ago

    Tiger Recruitment Ltd London, United Kingdom

    An exciting opportunity has arisen for an L&D Administrator reporting directly to the L&D Manager for a professional services company on a temporary basis running for 6 months. Please note you must be available for an immediate start for this role. · Role & Responsibilities: · - ...

  • C&C Search

    L&d Assistant

    1 week ago

    C&C Search London, United Kingdom

    **Posted** · 31 July 2023 · **Salary** · **£ £34000 per annum** · **Location** · London · **Job type** · - Temporary**Discipline** · - People, HR & Talent**Reference** · JHR10911_ · **Contact Name** · C&C Search · **Job description**: · **All about the company I would be working ...

  • Kingston Smith

    L&d Coordinator

    21 hours ago

    Kingston Smith London, United Kingdom

    Join our dynamic Learning & Development (L&D) team at Moore Kingston Smith As part of the People Team, you'll collaborate with HR, Resourcing, Recruitment, Early Talent, and People Analytics & Systems to execute our Firmwide People strategy. Your role as the L&D Coordinator is pi ...

  • Career Legal

    L&d Assistant

    1 week ago

    Career Legal London, United Kingdom

    A well regarded, global law firm are currently looking for a L&D Assistant to join their team of L&D professionals. · The L&D Assistant will be responsible for the day to day administrative duties and smooth running of the Learning & Development department. Reporting into the Hea ...

  • Handle Recruitment Ltd

    L&d Coordinator

    1 week ago

    Handle Recruitment Ltd London, United Kingdom

    **Sector**: HR | culture | talent · - **Type**: hybrid · - **Contact**: Jo Dommett · - **Expiry Date**: 18 January 2023 · - **Job Ref**: BBBH15112A · Handle have partnered with this iconic media company who are looking for a Learning & Development Coordinator to join their fantas ...

  • Boston Consulting Group

    L&d Assistant

    1 week ago

    Boston Consulting Group London, United Kingdom

    **WHAT YOU'LL DO**: · As part of the L&D Team in London, Amsterdam and Brussels you will offer administrative support. · in driving an innovative, flexible, and learner-oriented training offer for ~2000 Consulting staff and · Business Services Teams across London, Amsterdam and B ...

  • Handle Recruitment Ltd

    L&d Advisor

    1 week ago

    Handle Recruitment Ltd London, United Kingdom

    **Sector**: HR | culture | talent · - **Type**: hybrid · - **Contact**: Maggie Ochman · - **Expiry Date**: 16 March 2024 · - **Job Ref**: 0000 · Fantastic opportunity for an L&D Advisor to join a creative sme brand. This newly created sole L&D role is an opportunity to help resha ...

  • Page Personnel HR

    L&d Administrator

    21 hours ago

    Page Personnel HR London, United Kingdom

    A fantastic chance to join a large, multi-national Natural Resources firm as a L&D Administrator based in their London office. The position will allow for someone to develop upon their skills to ensure that they can thrive and grow in their career. · **Client Details** · A large ...

  • Jensten Group

    L&d Coordinator

    1 week ago

    Jensten Group London, United Kingdom

    Are you a trainee HR/L&D professional looking for your next exciting career move? As L&D Coordinator at Jensten, you will support the development and implementation of learning and development strategies and training for the Group. · Together, you will help to improve the knowled ...

  • Nando's Chickenland Limited

    L&d Specialist

    2 days ago

    Nando's Chickenland Limited London, United Kingdom

    Salary up to: Competitive · The role of the Learning Specialist will focus on enabling everyone to be the best they can be for life through delivering the learning and development plan for Nando's Operations from Nandoca to Patrao (General Manager). The focus of this role will be ...

  • Lightsource BP

    L&d Partner

    4 days ago

    Lightsource BP London, United Kingdom

    Digital Learning Manager (L&D) · **The Company**: · Lightsource bp (LSbp) is a global leader in the development and management of solar energy projects. We are a 50:50 joint venture with BP and on a mission to help drive the world's transition to low carbon energy. We are plannin ...

  • Tate

    L+d Coordinator

    3 days ago

    Tate London, United Kingdom

    Learning & Development Coordinator Location: south-west corner of the City of London.Contract type: Fixed-Term, Full Time - 12 Months Reporting into: Head of Learning & DevelopmentI am assisting one of my favourite clients who are a modern global creative communications agency, I ...

  • KMK Recruitment

    Pa with L&d

    3 days ago

    KMK Recruitment West End, United Kingdom

    We have a unique opportunity to join a global business within the retail and FMCG's sector, supporting the delivery of the Careers and Inclusion agenda across all its divisions and businesses, providing project, workstream and systems support. This would suit someone who has prev ...

  • Oakleaf Partnership

    Senior L&D Manager

    2 days ago

    Oakleaf Partnership London, United Kingdom Full time

    Here at Oakleaf we are proud to be partnering with a major retailer who are seeking a Senior Manager of learning and Development to join their thriving team. · Location: Central London (with some travel to Swindon) 3 days Office / 2 days wfh · Salary: £65k plus car · About the Ro ...

  • Insight Select Ltd

    L&d Bp

    2 days ago

    Insight Select Ltd London, United Kingdom

    **Learning & Development Business Partner / Temporary / London / £200 - £300 per day umbrella** · **Overview**: · My client, a charitable foundation based in Stratford, London are looking for an experience HR professional to join their team as a Learning & Development Business Pa ...

  • Wade Macdonald

    L&d Associate

    21 hours ago

    Wade Macdonald London, United Kingdom

    **An introduction to the company and role**: · **Why would you want to work with this organisation?** · - Hybrid Working · - Private medical insurance · - Life assurance · - Generous holiday package · - Shared parental leave · - Joining a market-leading business as part of a high ...

  • Charity People

    L&d Administrator

    1 week ago

    Charity People London, United Kingdom

    Temporary · - London · - Posted 6 hours ago · - Negotiable USD / Year · - Salary: Negotiable · - Consultant: Hannah Gibson · - Contact Number: · - Expiry Date: · **Duration**: 3-6 months with potential temp to perm · **Location**:London · **Hours**:35 hours per week · **Salary* ...

  • TFS Healthcare

    Learning & Development Manager - L&d Manager

    3 days ago

    TFS Healthcare London, United Kingdom

    **Learning & Development Manager - L&D Manager** · **WHO WE ARE** · TFS Healthcare is a thriving, highly successful, award-winning healthcare recruitment agency based in London Bridge that supplies both the NHS and Private Healthcare sectors. Established in 2010, we have grown ye ...