- Key duties of the Guests Services Assistant plus;
- Helping to co-ordinate the guest services team functions and activities.
- Being fully comprehensive in all operational areas of the Guest Services team
- Championing the highest level of customer care and service and deliver wow experiences with special attention paid to
- Acting as a lobby host at key times
- Meeting and greeting arrivals
- Championing and raising awareness of guest profiling and the use of guest name
- Following up guest complaints and take appropriate Guest Recovery action
- Ensuring team members are performing specific tasks to the department SOPs
- Controlling all operating costs within the standards set under the direction of the Guest Services Manager
- Promoting sales awareness positively within the Guest Services Department and to maximise sales opportunities.
- Ensuring all Team Members are well presented and groomed at all times
- Addressing development needs within the team, and to assist in appraising employees in the Guest Services Department
- Assisting the Guest Services Manager in quality training and coaching in a systematic and professional way to ensure consistent delivery of service standards.
- Assisting the Guest Services Manager in recruitment of staff and planning of the labour resource
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Personal Support Services Supervisor
6 days ago
Mitie Chippenham, United KingdomPersonnel Support Services Supervisor · **Job Purpose / overview**: · Based in the Military HR Office (Personnel Services Section (PSS)) in MOD Lyneham in Wiltshire, the role as PSS Supervisor provides a broad and flexible service to meet the contracted Personnel Administration r ...
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Guest Service Supervisor
1 day ago
Mercure Bristol Brigstow Bristol, United Kingdom**Guest Service Supervisor - Food & Beverage**: · **Food & Beverage - Mercure Bristol Brigstow**: · **Contract**:Full Time** · **Salary**:11.42/hourly****: · Located in the heart of Bristol's Old City, the hotel is right by the waterside, within easy walking distance of the prime ...
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Supporter Services Supervisor
1 week ago
Ashton Gate Stadium Bristol, United Kingdom**We are the Team behind the Team striving to create champions on and off the field.** · We have a brand new opportunity to lead our Supporter Services Team, you will be right in the heart of the supporter journey maximising the experience and engulfing the atmosphere this role w ...
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Guest Services Supervisor
1 week ago
Victoria Square Hotel Clifton Village Bristol, United KingdomVictoria Square Hotel is a 41-bedroom independent hotel and our vision of hospitality with home-away-from-home feel drives us to provide an exceptional customer experience for each and every guest we welcome, whether to join us for a drink or to stay with us and enjoy the most so ...
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Sterile Services Supervisor
1 week ago
University Hospitals Bristol and Weston NHS Foundation Trust Bristol, United KingdomSterile Services Supervisor - night Shift Only (from 22:00 to 06:00) to cover Monday to Sunday service. · Are you looking for a new challenge and want to be a part of our amazing team? We are currently recruiting Sterile Services Supervisor to support our busy department. · This ...
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Soft Services Supervisor
1 day ago
Royal BAM Group Bristol, United Kingdom**Building a sustainable tomorrow** · BAM FM is recruiting a Soft Services Supervisor to join our team. · This is a full time role 37.5 hours Monday - Friday with possible evening shifts and will be expected to travel across the project portfolio covering areas around Bristol. · ...
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Supporter Services Supervisor
3 days ago
Ashton Gate Bristol, United KingdomWe are the Team behind the Team striving to create champions on and off the field. · We have a brand new opportunity to lead our Supporter Services Team, you will be right in the heart of the supporter journey maximising the experience and engulfing the atmosphere this role will ...
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Customer Service Supervisor
1 day ago
Siamo Group Cirencester, United KingdomSiamo invite you to join their forward-thinking, zealous client expanding within Cirencester and seeking a professional, self · - driven individual looking to shape their career into renowned success. · Searching for a Customer Service Supervisor to become a bind between the Head ...
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Soft Services Supervisor
1 week ago
OCS Group Bristol, United Kingdom**About The Role**: We have a vacancy for a Soft Services Supervisor to join our team based in Bristol · **Responsibilities will include**: · - Manging the delivery of all services in your specific property/properties to provide consistently high levels of performance that meet c ...
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Technical Services Supervisor
3 days ago
ISS Facility Services Bristol, United KingdomWe are currently recruiting for a HV & LV Approved, Technical Engineering Supervisor to oversee the provision of Technical Services including Mechanical, Electrical and HVAC at our site in Bristol. · You will provide engineering support to Facilities Managers and also be a point ...
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Customer Service Supervisor
1 week ago
Swissport International AG Bristol, United KingdomOverview: · The Customer Supervisor is an operational frontline critical role where you will have delegated responsibility for front-line customer service team members. · You will be responsible for coordinating a variety of factors, across several areas of the Passenger team, in ...
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Customer Service Supervisor
5 days ago
Zatori Limited Bristol, United Kingdom**Do you have experience Coaching & Developing a team?** · **Would you like the opportunity to help people progress to the next level in their career?** · **Does taking on more responsibility sound like the next step in your career?** · If so, Zatori are currently partnered with ...
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Guest Service Supervisor
1 week ago
Ibis Gloucester Gloucester, United Kingdom**Job Ref**:HEA2354 · **Branch**:Ibis Gloucester · **Location**:Ibis Gloucester, Gloucester · **Salary/Benefits**:Competitive pay, retention bonus and other benefits · **Contract type**:Permanent · **Hours**:Full Time · **Shift pattern**:as per rota · **Hours per week**:40 · **Po ...
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Food Service Supervisor
1 week ago
West Dean College West Dean, United Kingdom**Chef de Partie -Small Cafe (8am - 3pm)** · **West Dean Stores** · West Dean Stores operates 7 days per week offering homemade breakfast and lunch to locals, visitors and students from the college. It is a compact kitchen operated with one chef with the support of a lovely team ...
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Site Technical Services Supervisor
1 day ago
Invictus Recruitment Bristol, United Kingdom Full timeAn industry leading M&E service provider is seeking a Site Technical Services Supervisor to work at a large commercial/industrial site based in Filton, Bristol. This role is offering a salary of up to £44,000 per annum depending on experience with fantastic opportunities to devel ...
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Pharmacy Support Services Supervisor
1 week ago
University Hospitals Bristol and Weston NHS Foundation Trust Bristol, United KingdomAn opportunity has arisen for a Pharmacy Services Supervisor. · The Pharmacy Support Services Supervisor has responsibility for the provision and management of stock medicinal products to all wards and departments throughout the trust. The post holder will be expected to work clo ...
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Project Supervisor Facility Services
5 days ago
Emtec Group Bristol, United KingdomWe are pleased to announce an exciting opportunity as Project Supervisor within our Facility Services team. Your role will be to support the delivery of various Projects throughout the UK. Working in partnership with a prestigious High Street financial servicescontract. This role ...
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Pharmacy Support Services Supervisor
5 days ago
University Hospitals Bristol and Weston NHS Foundation Trust Bristol, United KingdomThe Pharmacy Support Services Supervisor has responsibility for the provision and management of stock medicinal products to all wards and departments throughout the trust. The post holder will be expected to work closely with the pharmacy distribution team to ensure that all stoc ...
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Collections Services Project Supervisor
1 week ago
Science Museum Group Wroughton, United Kingdom**Salary** · £27,500 per annum · **Contractual hours** · 35 · **Basis** · Full time · **Based at** · Science and Innovation Park · **Job category/type** · Contract - Full Time, Dept. - Collections, Tenure - Fixed Term, Type - Employee · **Date posted** · 12/02/2024 · **Job refere ...
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Age UK South Gloucestershire South Gloucestershire, United KingdomWe are looking to appoint an enthusiastic, positive and flexible Day Centre Supervisor/Activity Coordinator at our Activity Day Centres across South Gloucestershire. · You will be required to work with service users, some of whom are affected by dementia, to meet their individual ...
Guest Services Supervisor - Castle Combe, United Kingdom - Exclusive Hotels and Venues
Description
Lots to do but lots of fun
Our Guest Services Supervisor will be responsible for;