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    Contract Management Support Lead - London, United Kingdom - Maplecrest Ford Lincoln of Union

    Maplecrest Ford Lincoln of Union
    Maplecrest Ford Lincoln of Union London, United Kingdom

    4 days ago

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    Description
    Service BDC Representatives will be responsible for handling all incoming/outgoing phone calls, as well as confirming service appointments and follow-up


    Service BDC Duties Include:

    • Responsible for managing all incoming/outgoing phone and internet service leads.
    • Setting, confirming, and following up with customer service appointments.
    • Collaborates with service advisors to schedule service appointments
    • Maintain an ongoing customer database to capture repeat business.
    • Previous Call Center experience preferred
    • Strong computer and phone skills
    • Medical, Dental, and Vision
    • Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

    Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law.

    In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.

    To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data.

    S.

    military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; a person who was discharged or released from active duty because of a service-connected disability.

    S. military, ground, naval, or air service.
    S.

    military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

    An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order
    I DON'T WISH TO ANSWER Voluntary Self-Identification of Disability
    Voluntary Self-Identification of Disability Form CC-305
    We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualifiedpeople with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says wemust measure our progress towards this goal.

    If youwant to learn more about the law or this form, visit the U.Department of Labor's Office of Federal Contract CompliancePrograms (OFCCP) website at .

    How do you know if you have a disability?

    A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever hadsuch a condition, you are a person with a disability.


    Disabilities include, but are not limited to:
    Diabetes
    Mental health conditions, for example,depression, bipolar disorder, anxietydisorder, schizophrenia, PTSD
    Mobility impairment, benefiting from theuse of a wheelchair, scooter, walker,leg brace(s) and/or other supports
    Neurodivergence, for example,attention-deficit/hyperactivity disorder(ADHD), autism spectrum disorder,dyslexia, dyspraxia, other learningdisabilities
    YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

    According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number.

    This survey should take about 5 minutes to complete.
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