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Reigate

    Advisor services - Reigate & Banstead, Surrey, United Kingdom - Premier Work Support

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    Description

    Premier Work Support are recruiting for a Customer Service Advisor for one of our long standing prestigious Clients based just outside of Horley, Surrey.

    This is a permanent role and the ideal candidate would have experience working in a Customer Service/Customer Sales environment.

    You should have an excellent telephone manner along with strong verbal and written communication skills.

    Resolving product or service problems by clarifying the customer's complaint; You will also assist with placement of orders, refunds, or exchanges and help generate sales leads and pass to relevant department.

    Previous experience using CRM systems - training will be given on the client's bespoke system.
    Experience with speaking to customers on phone and previous experience from either a Sales or Customer Service environment.
    Good IT skills using Microsoft Word, Excel, Outlook.
    The working hours are 08:00 - 17:00 - Monday to Friday.
    Benefits include 28 days holiday, parking on-site and monthly company bonus scheme based on company performance.


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