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    Brand and Marketing Operations Manager - London, United Kingdom - Grant Thornton

    Grant Thornton
    Grant Thornton London, United Kingdom

    2 days ago

    Default job background
    Full time
    Description

    Job Description

    :

    NEW GROUND WON'T BREAK ITSELF.

    Every day our teams help people in businesses and communities to do what is right and achieve their goals. A and Brand and Marketing Operations Manager, you'll work alongside the central Markets & Clients team leads, and Brand, content and digital team to support the efficiency, and effectiveness and development of our team. As a centralised team supporting many areas of the business it is critical that our systems, processes and guidelines are constantly challenged and updated to protect and enhance our brand internally and externally.

    We're happy to talk flexible working and consider reduced hours and job shares, we'll support you to balance your work and life.

    A look into the role

    As a Brand and Marketing Operations Manager within our central Markets & Clients team you will:

  • Support the CMO, and brand and content team, on the Firm's brand governance, managing the usage of our brand and its assets in the market. Ensuring the business has consistent access to our assets including our people photography process and auditing of the process.
  • Work closely with our digital, content and design leads and teams, bringing their teams together to collaborate around our brand and go to market strategy.
  • Maintain our brand tracking activity working closely with third parties on briefing and updating on our needs aligning to our business strategy, and our CX and EX programmes.
  • Manage the Content Marketing Platform, ensuring value is delivered through the system, identifying pain points, and driving solutions to ensure efficiencies. This includes including implementing guidance and providing training to ensure all the capabilities of the system are understood and utilised. You'll have the support of the CMP and the marketing teams to ensure clear quarterly planning is in place to identify peaks and troughs in resource requirements in our central teams.
  • Work with the team to ensure compliance with the firm's ethical, risk, regulatory and legal standards and policies are operationalised in our processes. This includes the coordination of our list of multiple suppliers and contracts. You'll also oversee management of the Markets and Clients Risk Register and Resilience plans. Ownership of our GDPR approach for marketing alongside our digital marketing lead
  • Develop and sustain governance of our Markets and Clients' policies and procedures, supporting the team to follow best practice and identifying recurring pain points, structure problems, and work with the relevant team to drive to collaborative solutions.

    • Knowing you're right for us

    Joining us as a Brand and Marketing Operations Manager, the minimum criteria you'll need is a marketing qualification i.e. CIM Diploma or Post-Graduate Diploma or appropriate equivalent professional qualification or relevant brand/marketing operations experience.

    It would be great if you had some of the following skills, but don't worry if you don't tick every box, we'll help you develop along the way.

  • Experience working within B2B or professional services marketing
  • Good communication and influencing skills, with a high level of emotional intelligence
  • Excellent stakeholder management skills
  • Ability to self-manage and undertake multiple tasks/ assignments with potentially competing deadlines
  • Working knowledge of analysis, and measuring ROI and success of marketing initiatives

    • Knowing we're right for you

    Embracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.

    Our open and accessible culture means you'll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That's why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.

    Beyond the job

    Life is more than work. The things you do, and the people you're with outside of work matter, that's why we're happy to look at flexible working options for all our roles, and we'll always do our best to keep your work and life in balance.

    The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you'll be giving back to society. It's that drive to do the right thing that runs through our every move, grounded in our CLEARR values – Collaboration, Leadership, Excellence, Agility, Respect and Responsibility.

    We're looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what's right, for the firm, our clients, our people and themselves. It's how it should be.

    #LI-KS

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