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Specimen Reception – Band 6 Pathology Service Delivery Manager - London, United Kingdom - Barts Health NHS Trust
Description
Job overview
Specimen Reception – Band 6 Pathology Service Delivery Manager
An exciting opportunity has arisen in Blood Sciences within the NHS East and South East London Pathology Partnership (ESEL). We are a new organisation, jointly owned by Barts Health NHS Trust, Homerton University Hospital NHS Foundation Trust and Lewisham and Greenwich NHS Trust. Set up as an arms-length organisation, hosted by Barts Health NHS Trust, we have our own board and governance framework, with each of the three trusts having an equal voice and vote in the running of the Pathology Partnership. One of the largest pathology providers in the NHS, the Pathology Partnership brings together the strengths of teams from each of the three trusts into a single organisation, dedicated to the provision of high quality and cost-effective pathology services.
A complex transformation programme is concluding to establish a single, integrated pathology network between 7 hospital laboratories. The aspired 'hub and spoke' operating model is centred at The Royal London Hospital (RLH); a busy major trauma centre which hosts the London Air Ambulance, and connects to essential service laboratories supporting various clinical specialities at our partnered hospital sites.
Main duties of the job
We are looking for a Service Delivery Manager to join our team at Royal London Hospital to support the provision of our Pathology services on the site.
The post holder will be responsible for supporting the Departmental Lead, Service Manager and Divisional Manager to deliver effective Central Reception Services across all sites in the Pathology Partnership. The Service Delivery Manager will have site(s) based responsibility for managing reception services to agreed KPI's and will work with the Departmental Lead, Service Manager and Divisional Manager to ensure there are effective systems in place for the management of all reception staff. The post holder will be expected to ensure individual requirements are met and that everyone is treated with courtesy and respect. Applicants must have a strong team ethos, with a positive attitude to working in a flexible manner, committed to supporting the clinical services of the Trust and meeting the needs of our patients.
Working for our organisation
The NHS East and South East London Pathology Partnership is an arms-length organisation providing pathology services to Barts Health NHS Trust, Homerton University Hospital NHS Foundation Trust and Lewisham and Greenwich NHS Trust. The Pathology Partnership is hosted by Barts Health.
The Pathology Partnership is based on well-established models for pathology networks, with the Royal London Hospital becoming the main hub laboratory for the network and Essential Service Laboratories (ESL) as a minimum at all other Hospital sites.
Pathology is made up of the following services - Blood Sciences including Haematology, Blood Transfusion and Biochemistry; Infectious Diseases including Microbiology and Virology; Cellular Pathology including Histopathology, non-gynae Cytology and mortuary services; Immunology; Cytogenetics and Molecular Haematology; Immunophenotyping; Clinical Transplantation and Retinoblastoma.
The 2020/21 total operating costs across the Partnership were c. £126m per annum with a workforce establishment of circa. 822 WTE. We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Detailed job description and main responsibilities
The post holder will integrate with the technical & scientific laboratory team and will take direction from the Departmental Lead and/or CSR and Logistics Manager in supporting operational processes for ESEL sites. The successful candidate will be based at Royal London Hospital but as service demand dictates work at broader ESEL Pathology Partnership locations may be required.
This is an exciting opportunity to join a forward thinking and innovative organisation to deliver a high quality service for one of the largest networked laboratories within the NHS.
If you require further information or would like to arrange an informal visit please contact
Stephanie Ogwuru via email
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below
Specimen Reception – Band 6 Pathology Service Delivery Manager professionals in London
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Joel Cousans
Administration/Reception/Customer Service
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Aav Din
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