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    Business Operations Manager - United Kingdom - Internetwork Expert

    Internetwork Expert
    Internetwork Expert United Kingdom

    1 week ago

    Default job background
    Description

    The overarching goal of the role

    Oversee the organisation and coordinate business activities to ensure efficient and profitable execution of high-quality work.

    Duties

    • Manage day-to-day operations of the business.
    • Develop and implement policies and procedures to support business operations & teams.
    • Ensure the teams consistently follow processes and procedures.
    • Work with the leadership team to develop business strategy and objectives & deliver phased execution of these.
    • Assist with the allocation of resources to help meet business and strategic goals.
    • Oversee the financial performance of the company to ensure profitability is managed.
    • Establish and manage budgets and forecasts.
    • Help improve operational management systems, processes and best practices as required.
    • Recruit, train and supervise staff.
    • Ensure employees complete and work through their personal development plan in line with business goals to deliver high-performance and quality work.
    • Manage ad-hoc employee requests and requirements.
    • Ensure that organisational processes remain legally compliant with regulations and standards.
    • Maintain and enforce health and safety guidelines.

    Knowledge and experience required

    • Proven work experience as an Operations Manager or similar role.
    • Knowledge of organisational effectiveness and operations management.
    • Experience budgeting and forecasting.
    • Familiarity with business and financial principles.
    • Degree in Business, Operations Management or a related field.

    Skills Required

    • Outstanding organisational skills.
    • Ability to collaborate effectively with multiple stakeholders - both internally & externally.
    • Comfortable with driving compliance to process and managing conflict.
    • Excellent communication skills via email, voice and in person.
    • Excellent documentation skills - Able to clearly and concisely capture processes and l details for others to understand/use.
    • Particular focus on ensuring that communications are efficient and effective to ensure that a clear message is delivered.
    • Competitive Salary in line with experience.
    • Bonus scheme related to company performance.
    • Private Workplace Pension - MTS can support employees with their private pension if they choose to invest in one. More details can be found here by NEST, the MTS selected workplace pension provider.
    • Bike2Work Scheme
    • Childcare Vouchers
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