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    Support Services Advisor - United Kingdom - Marshall Group

    Marshall Group
    Marshall Group United Kingdom

    5 days ago

    Default job background
    Description

    An opportunity has opened up within our call centre for a Service Advisor, working under the guidance of the Call Centre Manager and Fleet Service Supervisors.

    The normal hours of work are 4 days on/ 4 days off shift pattern 6am to 6pm.
    The main aim of a fleet service advisor is to provide excellent customer service; Answer all inbound calls to the Customer Service Centre within KPI
    Prioritising work flow to maximize time efficiency, to meet productivity & quality targets
    Deliver exceptional customer service across the board by achieving on-time delivery, product excellence and adherence to customer requirements.
    Support the management team with any tasks/requests as required by the demands of the Service Centre
    Excellent communications skills and the ability to clearly communicate information both verbally and in writing
    25 days holiday increasing with service
    ~ Pension contributions up to 6%
    ~ Life assurance at 4x basic salary
    ~ All qualified candidates will receive consideration for employment without regard to age, race, colour, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. Whether that's supporting global armed forces to deliver mission-critical activities, keeping the UK distribution industry on the road, creating new, sustainable communities where people can live and thrive, or developing the next generations of industry talent – we are incredibly proud to have been building extraordinary futures since 1909.
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